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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1216 Showing 24,301-24,320 of 38,693 reviews
  • Rated 4 out of 5 stars

    tv mount over fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they would have gotten a 5 star if wires were hidden in wall and not out for view, very nice and explained everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our service agent did an excellent job of mounting both our tvs! I would highly him. He was very competent and extremely personable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Geek squad install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth install. Both techs knew what they were doing. Good briefing on features of tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had tough time getting the old mount out / they were patient and they did a good job installing the new TV and mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG installed television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent workmanship and friendly people . knowledgeable is truly information of the LG television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two very polite, knowledgeable, efficient educator installers. They were both so very nice, patient and taught me what I needed to know. Wonderful Staff. An asset to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yippee, new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very kind and professional. They finished the set up quickly. We all had a good time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second time’s the charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an issue with the initial unit, but Best Buy replaced it without hesitation. Good television, great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my t in a timely fashion.’

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and explained the operation. Made all my apps operational.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents were very professional. They exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and on time . I was well pleased with the team . They combined all the every day functions into one remote: channel change, volume and on/off. I really like that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was installed in less than 30mins. The men took their time and made sure they knew exactly what I wanted. I love my newly mounted television! Will be using them again soon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS installed all my audio devices perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected the rear speakers of my Bose System, the rear speakers through a wi-fi device, corrected the previous universal remote installation, also mu bose headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they could have spent more time explaining how it all works together. Other than that it is incredible

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over decent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came on time and very friendly. They set up very quick and connected to every thing that needed to be connected. Could have put a cover on wires to give a finished look but they did tie the wires together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong and capable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our TV is huge and very heavy; these guys had absolutely no problem installing it. They're awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was GREAT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that installed our TV were phenomenal! They were able to mount our tv onto our tile fireplace without any issues. They also provided excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were wonderful. Arrived on time. Friendly knowledgeable. My TV looks great. First time using the geek squad. Definitely would recommend for anyone who wants to get it right the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting bracket fits TV close to wall for elegant look. Geek Squad accomplished professional installation in reasonable time. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full motion mount was installed with not issues; new 60" TV installed and connected to all my devices. Works great!

    I would recommend this to a friend