Early Black Friday Deals & DoorbustersEnds Nov. 15.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1217 Showing 24,321-24,340 of 38,692 reviews
  • Rated 5 out of 5 stars

    My TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These men are great, they went above and beyond what they had to do. They were courteous,, professional and very pleasant to talk to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, super fast and awesome job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job and super friendly. So happy with the job they did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad team was amazing!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team installed two new TVs. They taught us how to use the new technology. They were prompt, respectful, very knowledgable, and friendly. We highly recommend this team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward to good service. Im hoping to have Bestbuy handle all installeds

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job, but not perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a good job mounting the TV, however, not all components (Blu-ray) were set-up for audio using my existing home theater system. I had to have Geek Squad come back out to remedy. This was done timely and without add’l cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony it is the best for TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony TV one of the best,the colors,the I got it for the best price, thank you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Wall Mount installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy process having it installed by Best Buy. Also the mount they recommended was an excellent choice for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were in and out without a fuss

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agents installed my 75" Samson TV 8 feet in a huge room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service. Knowledgeable and pleasant tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The tech was exceptional. Knew what was going on,smart,efficient,perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installers are great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it may say free for 55” and smaller, it may not be if you cannot schedule it online. Was not able to schedule it online and when I went into the store, I was charged $179.00 for the 25 minute job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service was professional, timely and happy with the finish product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seem to know there jobs, lucky for me.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They unpacked and mounted TV . Set up my cable and dvd, also my sound bar. worked very quick. when done showed me how things worked. also set up ROKU on line for me. Found out later they would have taken old TV. They did seem to be rushed to get to next job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and awesome technician

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service excellent technical performance polite and cordial I will be happy to refer to my family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install gentleman was fast and professional. He called ahead to provide an ETA.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv. Installation/mounting was quick.highly recommend geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an awesome job installing our TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing our 65" TV. They used our existing mount so no new holes needed to be drilled and they set up the TV and showed us how to use all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqaud installed my Tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent, they arrived on time and installed my tv exactly where I wanted and in just a couple minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Wall Instalation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew measured very carefully. Checked behind wall before cutting and discussed various ideas before cutting and drilling. Al in all I an quite pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who mounted and set up my TV were wonderful. Very professional, cleaned up after themselves and everything. I really liked that I knew when they were coming and the call ahead.Very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my two TVs.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and great service.. I definitely recommend geek squad to a friend.

    I would recommend this to a friend