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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1217 Showing 24,321-24,340 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my tv and removed old tv. He is very knowledgeable and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and awesome technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service excellent technical performance polite and cordial I will be happy to refer to my family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time and experience Hung 86inch hid all the wires with conceal kit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable technician, unit was set up professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad delivered my new TV and did a great job of mounting it. They was also on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer and computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, he was patient, kind, communicate well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were quick and set up everything as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mounting and Installation Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy mounted my TV for me. The technician was great! Prompt and on time, and did a great job. He was very neat and tried to take care of everything around the location. I would definitely use this service again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First class service, very knowledgeable and experts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys listened well on how we wanted it set up, were courteous and did a great job. They didn't't leave until we understood everything. Great employees!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed this quick and easy and makes my tvs look beautiful on the walls. They stuck to their time slot and were super professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very knowledgeable and fast. Setup would have taken me forever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly mounted my TV and hooked it up. They were very respectful of social distancing in my home, and wore PPE the entire time. Very positive, professional experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Geek customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team installed my tv. They even set up with existing equipment bought previously from Best Buy. Be sure to add service plan to your new tv purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV/Display Setup & Mounting, up to 55”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was completed in no time. Very professional and friendly. Great job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV set up channels and gave me all the instruction I needed. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install and TV Set-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came an installed my tv were professional, patient and pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with the quality of service. The Geek Squad is what makes BB different and better than other retailers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very cleanly and rapidly donr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed, mounted my 55" Frame and connected it to my devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Initial misstep by Best Buy but they fixed everyth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally they got the mount size wrong after I waited 2 weeks for installation which required another appointment a week later. However, they got it right then and from the store manager to the installers, everyone was professional, helpful and made sure I was happy.

    I would recommend this to a friend