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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1218 Showing 24,341-24,360 of 38,692 reviews
  • Rated 4 out of 5 stars

    Went very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very well informed. They worked together like a very smooth & oiled machine. I asked them to connect my BOSE System to the new TV and with some new cables (which were available in their truck) they were able to do so to my great delight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents install my 85” tv fast with no issues awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad is always professional and OnPoint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was only about a 10 minute DL it cost 150 bucks because we had the Toltec package, but all in all, they did an amazing job, and they are very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV - Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last TV was going on 12 years old - my how technology has changed! I had Best Buy set up the TV (lot of electronic gadgets) and they did a superb job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our new smart tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs mounted our new tv to the wall, were able to hide the wire from the cable box and instructed us on how to use new smart tv. Very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was efficient and patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vinnie and his asst. arrived on time, waited while the Samsung rep. worked on my tv, answered my questions, and did a fine job dismounting and mounting my tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We didn’t have the bolt on part so we hung it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Feel like it can hold anything. It hides behind the tv beautifully. We mounted it because geek squad doesn’t seem to have all the parts they need.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very efficient and friendly. They were on time. A very good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys who installed did a great Job. Had trouble with geek squad customer service. Had to call mutiple times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an over and above job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 86 inch screen, soundbar, and 4 surround speakers (the mounting brackets were pre-installed) and connected everything and tested everything nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionally installed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed my tv mount were very friendly and helpful. They also connected my tv to everything needed. I have never wall mounted a tv or had one this large. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the agent and how he mounted my tv. The wires were were very neatly arranged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and friendly. Great job! Gage and his co-worker are a great team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came on time an performed the new TV set-up. Explained the functionality of the remote and the features of the smart TV. Cleaned up all of the boxes and debris.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gawk Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were on time and mounted the TV and sounder quickly and efficiently. Everything turned out good and look amazing! Very reliable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad high marks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and connected my TV to all needed devices. very please with the service and the quality of the LG set purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad that installed my TV were very polite and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for keeping TV stable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representative gave a thorough explanation of what I needed for best reception and did a great job of stabilizing my TV. Have referred friend to Geek Squad installation, maintenance and repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, courteous and wonderful experience with installation of the tv wall mount. They went above and beyond to make it just right! Thanks Gents!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount fits perfectly, swivel well and pivot correctly for my angle since the tv is mounted high.

    I would recommend this to a friend