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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1219 Showing 24,361-24,380 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad was completely professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very helpful. He remained on site until we understood and were completely satisficed. We were given a contact cell number if we had any other questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, knowledgeable and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, knowledgeable and efficient - help connecting and setting up tv options was great and informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for new TV purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have my TV mounted, but I did get setup with Blu-ray and DirecTV. It went great. I was informed of what was being done and provided training/instructions on operations after the setup. Geek Squad, Great job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 75" Nano 90 wall mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents neatly mounted LG 75" TV with full motion mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't think about it, Just do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers hung our TV on a brick fireplace and didn't make a mess!!! They actually made it look easy and the set up was a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledge and Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rocks!! Always do a great job on installs and set up. Nice to have folks who know the products they are installing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellow got here on time. Set up my tv. I am so happy with the tv I purchased for my She Shed. It has quality sound which is important to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expertly mounted 77" TV and setup sound system at designated date and time. Provided a quick review on how to use the system and answered most my questions,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was quick and easy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very helpful and nice. They installed 3 TV's. They checked to make sure they were installing in the correct location. They made sure I knew how to use equipment before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation went extremely well with any concern.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vanessa - ( Geek Squad ) did an outstanding job of installing the Smart TV. All went exIceptionally well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's were very professional set up all my items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Installed my 75 in Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were very attentive. Michelle was great in explaning what would work and what wouldnt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt professional courteous great communication and installation no mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Health conscious and quick installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two men came to my house and one man quickly installed my TV while the other stood at least six feet away and did nothing. 5 stars for adhering to COVID protocol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job installing my TVs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of TV was fantastic. All sound equipment was configured and wore concealed or bound to completely work with existing wiring. Absolutely would use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, Accurate, and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was on time and provided excellent service. Very professional in their approach and clear in their communication regarding what would happen and when.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert installation with eye for detail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived on time. The agents displayed excellent team work. They were well prepared and each appeared to have predetermined responsibilities. They were very precise and strived for perfection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount installed by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fixed the mount nd installed the TV quickly and professionally. The Geek squad is really professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Mount, the tv looks like a picture on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad effective in installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job. Our representative was super helpful and did a good job of communicating throughout the process!

    I would recommend this to a friend