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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 38,693 reviews
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service yet!!! They were fast professional people.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Get Geeked today

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. They were on time, and the installation of the TV and wall mount was quick and painless. Exactly were it was supposed to go and no issues with the placement and use. They made sure the TV was working and basic setups were complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let the Geek Squad do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Clean, fast, friendly service. Well worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was flawless and that was the key to me and my wife as we are both handicapped. The two young men that came out, I'm sorry I don't remember their names off hand. They did a Flawless installation without a single mark on the blood dark red wall that it mounts on. All it takes is a bump to disturb the color. What was important was after being shown how to operate the new smart TV it was hard to absorb everything at once. And about the time I was going to call back to the young men that did the installation they called me to see if I was having any problems or concerns. Much to my surprise they had an opening in time the following day and volunteered to come back out and go through it with me again. In this day and time it's hard to find anyone that follows up that well with their service. So the young men from The Geek Squad in Morehead City North Carolina are an outstanding voice for The Geek Squad here. I would highly recommend them to anyone who asked.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad went above and beyond to mount the TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and connected to all the devices

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Exceptional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers took my previous tiv down from wall detached the mounting brackets, installed them on new TV and mounted it. We reatached the peripheral units in the same ports as the previous tv and then they went through the setup and made sure I knew the features of the new tv. Did far more than a basic mounting. Very impressed with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Installation of LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents delivered, mounted and connected my devices in a very professional manner. They were on time and made sure we knew how everything worked.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Awesome TV!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough wonderful things about my new TV. The professionalism was top notch and was done quickly. Also, I was guided on how to use my new TV. My experience went above and beyond my expectations. I highly recommend Geek Squad and will be using them again in the future I am sure.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a contractor come to my home and do instillations 2 times. He was very friendly, efficient, explained everything he was doing, and even came back on his own time to fix an issue that we had. He worked really hard to make sure that everything was to our satisfaction. I would recommend him to anyone in the Central Mo Area.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wall mount executed perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect setup of 77inch LG OLED and soundbar despite a wall that was resistant to blades. No cables visible and TV flat to the wall

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you purchase a 75 inch TV you don’t want to mess around with installing it yourself. You really want a professional job because you wanted to look right and work well. Our geek squad technician Riley did a amazing job and covered all the details. I would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Great Experience with Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really good for the TV that we bought with it. Really liked that this could be used for multiple TV sizes, and installation was simple. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best money I ever spent!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG was that the best $150 I ever spent. The Geeks had a very complex installation and with less than inches they did it! A total MacGyver team they went the extra distance to make it swing over from living room to bedroom in our tiny chalet! I’m talking modifying book cases and more. I’m pretty much good with tools but it would have taken me all day to what Jeff and his partner did in a couple hours. I went to the store specifically to tell management how satisfied I was with his Geek Squad installed team and especially with all that they did.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Geek Squad person is always the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent from geek squad was pretty knowledgable on the field and installed it like a pro. Gave us good recommendations and suggestions to follow. I would always avoid third party and wait for geek squad person to install anything for my home. Clean work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    A much appreciated service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a 65 inch TV for which delivery was included. The mounting and TV connect for a 65 inch TV saved me much time and energy. The installation was when I wanted not when friends were available to help. The HDMI cables I had purchased were too short for my behind the wall installation. Geek Squad had the cables on the truck at a sale price. Much time saved.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad crew exceeded expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed by the knowledge, efficiency and friendliness of the Geek Squad crew, headed by Rob, who came to mount and set up my new Frame TV. Rob called the day before to get details of what they would be doing when arrived, and led me through what I had to do in preparation for their visit. On the morning of, they arrived as scheduled and I had a beautifully set up Frame TV by the time they left. Rob answered all questions and gave his phone number to call if I had any additional questions after they left. I was very pleased with the service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Quick and Problem Free Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was replacing an installed TV with a new TV. It was simple and easy to schedule the job. The two man crew arrived on time, they were Covid conscious and safe. They completed the work quickly without trying to sell us anything we didn’t need and were on their way in less than a half hour. Excellent work

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy tv to operate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this tv for my mom who only wanted a 43" so she could keep her entertainment center. She hadn't had a smart tv before and after seeing this one in the store for picture quality this is what she chose. It was easy for her to navigate and the apps she wanted for streaming - Britbox - were easy to install. She loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation- meticulously done. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad TV mojnt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The “Squad” mounted tv and connected to my devices. They also gave me advice re parts necessary for another tv setup. They were knowledgeable and efficient and left no mess.

    I would recommend this to a friend