Customer Ratings & Reviews

The two gentlemen that mounted our tv were wonderful. They were neat (wore protection over their shoes and cleaned everything up) and helpful (showed us how to use the television and answered all our questions). In addition, they did it with a smile and pleasant attitude.

They put it well, it was fine and they were very kind

The two Geek Squad team members that installed my tv were excellent. The had their masks, booties and name badges on. They also helped get rid of extra wires I didn’t need. It was a great experience. I didn’t have to ask them to do this or that. They saw it and they did it. I would recommend the service.

First, I would like to thank Jeffrey Witt for his promptness and expertise installing my wall mount and cord cover. He gave me great suggestions to prepare for this service by telling me which extension cord to purchase ahead and at what height to install the tv. He called ahead to let me know when he would be here and he arrived on time. I love the tracking app. It tells you exactly where he is in his travels and when he will arrive. Love it! He left his card and advised me to call if I had any questions. Also, at the last minute I added a tv and Jeff was able to bring out the tv and handle the transaction in my home. So convenient. Thank you Jeffrey and Best Buy.

I needed someone to complete an entire upgrade for my mother's wall-mount TV--remove the TV, remove and replace the wallmount, remove the previous wire wall covers, and replace new wall covers over the new wires. The install team was on time, courteous, knowledgeable, carried spare parts that were needed to adapt the setup, and left everything clean and seamless.

It was really good for the TV that we bought with it. Really liked that this could be used for multiple TV sizes, and installation was simple. Would recommend.

The techs were awesome. Very knowledgeable and very professional. They explained every step of the installation in detail. Great purchase....

Tec's Garrett & Adam were very knowledgeable & were prepared for almost any problem! They dismounted my old tv & installed new one quickly & efficiently! They were patient and understanding! They cleaned up after the job.

First I ordered an 82 inch tv. Without measuring the delivery arrived and was too large to fit up my stairs.Charde suggested a 75” tv instead. I was able to order the same make and model, just smaller size. When delivery day finally arrived not only were they able to get to my place within the first 30 mins of the delivery window, but Charde was able to figure out how to get the tv into my apartment (with a near spiral staircase to contend with). After doing so she and her partner not only measured out the best position for my new tv, but took our suggestions into account, hooked the tv up, mounted, centered, leveled, hooked up all my systems including two gaming systems and a surround sound system, and taught us how to use the new television. Afterwards not only was everything perfectly set up and functioning but they cleaned up any trace of a mess you could think of and took the empty tv box with them!!!! I was so lucky to have Charde and her team for both instances of my install and I could not thank her enough for all of her wonderful help!!! She deserves a raise immediately!!!!!

I was very impressed by the knowledge, efficiency and friendliness of the Geek Squad crew, headed by Rob, who came to mount and set up my new Frame TV. Rob called the day before to get details of what they would be doing when arrived, and led me through what I had to do in preparation for their visit. On the morning of, they arrived as scheduled and I had a beautifully set up Frame TV by the time they left. Rob answered all questions and gave his phone number to call if I had any additional questions after they left. I was very pleased with the service!

Perfect mounting for the very large TV - I did not have the tools or help to complete the work myself; this service was great! The team had the work completed and the TV hung in under 30 minutes. Thank you!

I was very impressed with the knowledge and expertise shown by the installers. They knew immediately how to install the TV, checked the other side of the wall for any obstructions and carefully drilled pilot holes to make sure the holes were placed properly. What a great job and excellent experience.

The technicians mounted my tv prefect an they were very polite ,thank you Best Buy for having great men like them working for your company . Now my daughter wants her tv mounted also . Thank you again I’m enjoying they great work

The agents mounted and connected my new TV to the existing system. They were courteous and knowledgeable, taught me everything I needed to run the show and we had a few laughs along the way. Great stuff.

It was a smooth and quick installation. The men that came were very helpful and made sure I understood how to operate my TV before they left. They also left their card in case I needed further assistance with the TV.

They arrived on time. We're very gentle and careful with my TV and soundbar. Very professional and great customer service. We had a few laughs. Great job on both un mounting and re mounting at my new location. Thank you!!

Quality service, GREAT, Installation, 100% clean up. They did a professional job answered all of our questions and followed our instructions. Everything was done perfect in a short period of time. Buy

The "Geeks" that showed up were very chill, patience, and very informative when it came to my questions. Professionalism was top notch. Installation was quick and clean up was great (which is important in my book), they made sure no debris was left behind. Best Buy has a great team within the Geek Squad.

Perfect for mounting your television to the wall! Looks great and works well!

I wanted my tv done right so I paid for the service of the Geek squad to mount and install my tv. It was done professionally and quickly and they also set up my sound bar. It was a Sony 75 inch 900. Looks great. They were neat and informative. Excellent for a single female like me. I am truly happy with my Best Buy purchase and service.