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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1221 Showing 24,401-24,420 of 38,692 reviews
  • Rated 5 out of 5 stars

    Awesome geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are quick and know what their doing I Neil always recommend them no matter what it’s for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great job installing tv's!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did an excellent job installing both tv mounts. they were very pleasant and professional and confirmed that everything was completed the way I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV mount quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed the wall mount for my existing TV & set up the display & sound bar. Great value & service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly setup my tv and did it the right way this time instead of putting it ontop of my sound bar like the last people did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the tv and installed the nest camera. The services were fast and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionally done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionally done! We were impressed by their communication and politeness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second installation terrific.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was terrific. He was knowledgeable and very skilled. This was our second installation. The first was with a 3rd party non-Geek Squad person. Terrible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeds Expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul was the name of our tech, he was neat (very), quick, efficient, knowledgeable and extremely professional. Well worth becoming a member of the Geek Squad Service! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, Drew was on time, polite, thorough & followed all COVID protocols. The install was fast and all of my questions were answered. 10/10 would reccomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris did an excellent job mounting our 46" TV. He was very knowledgeable, courteous, helpful and experienced. He installed the wiring inside the wall. He installed the fixed mounting device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents were awesome. This was the 2nd install we've and had and although the 1st was good this install was great. Both gentlemen were extremely knowledge and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two nice guys from Best Buy came and set up our new LG TV. We were also shown how to use our new voice remote. They also hauled off our old dead tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    And geek squad was in and out quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted all of my TVs and set them up and connected them to my wifi and everything and removed the boxes when they were done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, knowledgeable and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, knowledgeable and efficient - help connecting and setting up tv options was great and informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad top notch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had two agents, both were very good and knew the product. Install went quick and easy. They set up the remote also, easy to understand and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation 55 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was on time and proficient. Share couple recommendation on use. V. Good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and patient while answering all of my questions. They made sure that I like the position of the tv before mounting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart TV, great price during Black Friday and great Geek Squad service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dissapointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess good and bad. Overall, didt a good job. However i bought a nice universal mount with full motion, They did not want to use that one because it would of been harder to install on the wall.. So if we wanted it done right then, we had to buy there mount off the truck at a higher price. So wasnt really pleased with that. IT was for my son, or i would of sent them on there way and they would of had to drive back out. Would of just cost geek squad more money for a return visit,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys where great. Nice fast friendly. And clean up after themselves

    I would recommend this to a friend