Customer Ratings & Reviews

Service was great showed up on time and were very helpful on instructions for new TV. Also, cleaned up and did not leave a mess.

We had the Geek Squad deliver and set up our new TV. They also moved our old TV to the Master Bedroom and set it up. They then moved the old TV to the Guest Bedroom and set it up. Thus the Musical TV's.

Geek squad agents were polite and professional. They installed my TV quickly and were patient enough to go over TV settings, features and controls.

Excellent service. The technicians made sure that everything I needed was done.

I have aphasia and can't write for long but I got to say that they did excellent job installing the TV on the wall.

They were able to mount the TV quickly and professionally. It was worth the money to have it professionally mounted

Louis and his assistant were fantastic. They were careful from start to finish and very communicative, which was great. Explained everything in detail. Fantastic service. Thanks Geek Squad and Best Buy!

Polite, professional and patient in exposing my new system.

The guys were very professional and on time! The job was quick and clean. I was skeptical before due to some of the other reviews however they were amazing.

This individual did a great job on one TV. Sadly he couldn't mount our new Sony where we wanted due to the construction of the wall. We had to do it ourselves.

10 out of 10 service. Very professional and everything was done just how I wanted.

The Geek Squad came, as scheduled,...and said, "wait, your walls are too fragile,...to presently hang this TV." I told them, shortly,...we'd be moving! They were helpful!

so far all the geek squad guys that have come to my home have been knowledgeable, clean and courteous, most of these guys could start their own service, but good for us that best buy seems to recruit good people

My tech, Mark, mounted my newly purchased 4K tv, along with a fire stick and sound bar meticulously along with a comprehensive tutorial on how everything works... Much Appreciated!

The service man did a great job and mounted the 65” TV above fireplace all by himself!

Geeksquad guys were awesome, arrived early and were super helpful with any questions!

My Geek Squad technician was friendly, fast, and did a great job.

The Geek Squad team was great!! Excellent professional work & service!

When I came in to get information on mounting my TV, the guy I spoke with was very helpful. My concern was that I wanted the TV mounted with all the cords hidden. He directed me to an installation package I would need as well as a TV mount. Fast forward to installation day and the installers have already drilled holes for mounting and inform me that the HDMI and optical cables can be hidden, but not the power cord unless I "buy up" to the package that will provider this service. This seems like ambush sales tactics. I knew what I wanted the finished product to be so if I was made aware of this in store it wouldn't have been a big deal. Otherwise, the installation looks great.

The agent was very professional and efficient in his work. We were very pleased with his ability as he demonstrated he knew what he was doing.