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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1223 Showing 24,441-24,460 of 38,693 reviews
  • Rated 5 out of 5 stars

    Moved, so second install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was second installment for this 70”. Boards were not easily located so it took them a little while. Eventually they were successful, hanging the tv right where it should be. Great job guys!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Wall Instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew measured very carefully. Checked behind wall before cutting and discussed various ideas before cutting and drilling. Al in all I an quite pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly setup my tv and did it the right way this time instead of putting it ontop of my sound bar like the last people did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was very good, product is outstanding, installation was very efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Geek Squad was efficient and quick service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad made more than one trip to get it right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who came out to install the bracket took his time to measure the space and make sure the TV hung exactly as I wanted it to. He even had a few creative ideas which I appreciated.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional and great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff were very friendly and professional. My only gripe would be that I had to pay an extra unexpected $100 out of my pocket because they installed my TV on top of my electronic fireplace. Not the staff's fault, but I wish the website would have asked this question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were polite and neat. Took time to help me set up the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Called before arriving, installation was top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice gentleman installed our new tv, took away the old one & was very helpful to us. Love the tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV - Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last TV was going on 12 years old - my how technology has changed! I had Best Buy set up the TV (lot of electronic gadgets) and they did a superb job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85" Samsung TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fantastic job mounting and setting up our new 85" Samsung tv. Clean job, very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that connected my TV was great. He was curtious and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and professional !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for sending 2 very knowledgeable and efficient representatives to setup and install my LG. Everything went smoothly. They were very prompt it took hardly any time at all to complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TVs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good work by the man who installed the TVs. Very friendly to walk with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was fantastic! They worked quickly, efficiently, and with joy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job, but not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a good job mounting the TV, however, not all components (Blu-ray) were set-up for audio using my existing home theater system. I had to have Geek Squad come back out to remedy. This was done timely and without add’l cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad 85 inch TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a good job setting up my TV. They connected the support stand and placed the TV for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is awesome! They called me about two hours before the installation time and started a hour early. The Geek squad was quick and clean-up after themselves. Great Job Team!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Techs are the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He mounted and connected all my devices and helped to set up the remote for the speaker button.

    I would recommend this to a friend