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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1223 Showing 24,441-24,460 of 38,692 reviews
  • Rated 5 out of 5 stars

    Makes BestBuy look really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Floyd Smith was the Best Buy agent who mounted my television to the wall. He was Friendly, professional and respectful of my wishes and my property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and helpful.They where on time and explained what and why they where doing what they did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and very thorough.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who did the installation were wonderful. They were patient, and very professional. After the installation, they cleaned up after themselves. That is A+++.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong and capable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our TV is huge and very heavy; these guys had absolutely no problem installing it. They're awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I trust Geek Squad to mount and set up my new TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service! This is the second time I have used geek squad to mount a TV and connect my devices for me. Always polite and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected to all the necessary devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A workman-like Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very polite and arrived on time. They completed the job in a workman-like fashion and cleaned up after themselves. Everything is working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew of 4 was fantastic. I love hiring people who love their jobs. Mike is the man. 3 rd attempt, but these guys were worth the wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv/mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad, was great and mounted the tv at the right angel. They consulted me first before mounting and suggested a certain height. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setting up our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steven was superb. He explained everything and set everything up. Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two people, Brandon and Alesha were very professional, respectful, kind, etc. they were very respectful and professional to each other. Enjoyed their company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came out were very professional and helpful. They were very approachable with questions. They didn’t take long. I was pleased by their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad guys were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did a great job installing wall tv mount. I had already set-up tv so they gave great advice on apps and other products to use in conjunction with cable provider and apps. Very friendly and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad team was amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came to mount the tv were amazing. Excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing TVs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the professionalism of the Geek Squad folks. All of the Geek Squad workers were friendly, informative & well versed on the technology/hardware that they installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people - fast, efficient and very helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived promptly and were very knowledgeable . They got my TV mounted and up and running fairly quickly and were great about explaining everything they were doing. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a TV for my brother as a house warming gift and qualified for a free mounting with purchase of a 75 in TV. Mounting crew came out and was fast, friendly and knowledgeable. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was great, policte, quick and friendly. Did a great job with placement and centering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were fast and efficient!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were friendly and answered all my questions with no issues. Would def recommend going forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a stellar job installing my 75" TV above my fireplace.

    I would recommend this to a friend