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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1224 Showing 24,461-24,480 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time, professional, and overall did a great job installing our 75 inch TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is fast and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work and customer support ! Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad. They show up on time, know what they’re doing and are efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job mounting my new Samsung tv. They made sure I was comfortable using the remote. I would say the service was quick and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT SERVICE Came earlier then expected which was awesome. Willing to accomodate me. Neat clean and thourough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys were great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and made sure that aI understood everything. Went above and beyond my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently moved and didn't want to mess around with mounting my tv. The geek squad install agent showed up on time and was very professional! The service did not take very long and it looks great!!! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install in record time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and was very knowledgeable about the operation of the TV and remote control. Thanks guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solved the problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys fixed an issue with my modem and gave me good info on a product we may need in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV at right co-ordinates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was fantastic. They helped me install the TV with wall mounting at perfect location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did Great TV Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an outstanding job of unboxing, mounting, and setting up my new Sony 55” TV and AVR system. I highly recommend this service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set up efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys set things up quickly, I was a little disappointed that they just said my DVR would no longer plug into my tv without explaining what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Good quality and was safe installing my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended for Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought in the Geek Squad to install and mount the new 43" Samsung TX since I didn't want any wires showing. The TV was installed using wireless receiver mounted to back. Plan executed and a job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time to wall mount my 77" Sony TV. Very knowledgeable and extremely professional. No issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Hanging The TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for being so prompt and professional, it was such a smooth process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly setup my tv and did it the right way this time instead of putting it ontop of my sound bar like the last people did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service by Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Samsung 65” tv that was installed by Best Buy geek squad which was installed quickly and professionally.. Very pleased overall with Best Buy and Geek Squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both gentlemen we very polite. Trash was removed and space was returned the way it was. More training could be done for installing without a stud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad workers excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys were professional and cleaned up after themselves and made sure it was running before leaving. Perfectly level and secure.

    I would recommend this to a friend