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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1224 Showing 24,461-24,480 of 38,693 reviews
  • Rated 5 out of 5 stars

    Quick Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent unstalled mount, mounted TV and helped set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely and quick installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt and his assistant were very knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Instal Samsung 0LED 55

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV just fine but dropped one of the metal supports and damaged the hard wood floor, did not spend any time explaining to new remote, seemed in a hot rush to get to the next instal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my t in a timely fashion.’

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and explained the operation. Made all my apps operational.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our new smart tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs mounted our new tv to the wall, were able to hide the wire from the cable box and instructed us on how to use new smart tv. Very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast easy Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast easy installation as they came on time and did their job quickly and well. The price even included an extended Warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mount tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it thank you guys for the service i recommend i just think the price is a bit to much but other then tht they were nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was efficient and patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vinnie and his asst. arrived on time, waited while the Samsung rep. worked on my tv, answered my questions, and did a fine job dismounting and mounting my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using Greek squad . Very friendly people , the to men game into my place . Mounted the wall unit and mounted the tv less then an hour . Cleaned up and left me with a smile .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT SERVICE Came earlier then expected which was awesome. Willing to accomodate me. Neat clean and thourough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great price for non DIY people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will have geek squad install 7 tv's with wall mounts ,5 tv's for bedrooms,1 for wet bar,finally 65in with sound bar for living room,all with wires in wall all work guaranteed,works out great for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable and had no difficulty mounting the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Bravia 77” OLED IS A FANTASTIC TV. HIGHLY RECOMMEND

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, courteous and wonderful experience with installation of the tv wall mount. They went above and beyond to make it just right! Thanks Gents!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Installed my 75 in Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were very attentive. Michelle was great in explaning what would work and what wouldnt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not as expensive as I had thought and just to have it done and not worry was great. An easy schedule and the crew were great and helped setup the new tv and explain how some things work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV antenna

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were timely and skilled at installing my new TV. Friendly and helpful

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Second crew installers need training

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints with the first crew that came into the house and set up my tv. Unfortunately, the tv failed, showing an intemittently black screen (the kiss of death). So,,, a swap out was scheduled. The second crew brought out the exchange tv. As soon as they came into the room where the the tv was located - he starting finding why the screen was going black first is was my sound system then the hdmi cable. He said that the hdmi cable connector was bent and that was the problem. They had a replacement 12" cable on the truck and for $40 they would change it out/ So, I agreed to on the replacement. He worked on it about ten minutes anf gave up without replacing the cable. He told me that they could leave the so called bad cable in place or place the new cable hanging down. Since I have a wall mount to hide the cables -that didn't seem to be an answer. I asked him that if the hdmi cable was the black screen issue then I am no better off then I was with the original tv. He said that typically they don't go through fire blocks in the wall. I asked then what do they do just quit. The problem now becomes my problem. He said if I wanted a new cable then I would have to have someone else do it. This is not what I call installation that is that difficult. They could not even connect to wi-fi. He then told me that att router was the problem. I told him that the first crew didn't have any problems hooking up. He then called the first crew and they talked him through it. The other man could not install the tv wall brackets on the back of the tv. He crossed threaded one of the screws. The other man had to straighten it out. Very disappointed and frustrated. The saddest thing about this is the second tv has not black screened in two days of full days of watching it. So much for my sound system or the cable being the problem. It was only after I insisted the swap out before he agreed to change it out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Approved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well prepared and attentive team. provided all the necessary support. Approved

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job’

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted 2TVs and took down another TV. Clemente and Stephanie did a great job. They’re professional, thorough and knowledgeable. They’re also nice people. Good hires!

    I would recommend this to a friend