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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1225 Showing 24,481-24,500 of 38,693 reviews
  • Rated 5 out of 5 stars

    TV installation was completed nicely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came through with the most impressive service. I appreciate them for their work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    And geek squad was in and out quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted all of my TVs and set them up and connected them to my wifi and everything and removed the boxes when they were done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything is perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very expert and knowledgeable,they come in time and did very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is excellent with regards to a tv mount. It's sturdy and highly functional. I don't believe that I could have a selected an alternate product that would have served my needs any better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great guy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is too high for the room he mounted it in. I was doing multiple work that day with 3 Geek Squad technician and did not go back in to the last bedroom to check the height. I wish it was lower.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad team was amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team installed two new TVs. They taught us how to use the new technology. They were prompt, respectful, very knowledgable, and friendly. We highly recommend this team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my tv and removed old tv. He is very knowledgeable and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great staff members. Great service. They were helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I totally recommend this service. Edgar was so knowledgeable and professional with my different options. I love the location of my new tv after they mounted on the wall. They made it look so easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad failed at first time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first agents didn't mount my TV as I had paid for. The second team did as supposed to be done at first place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, cleaned up, quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team showed up on time and quickly removed a 65" Plazma TV and wall mount bracket and installed an 85" 4K LED TV with a new wall mount bracket. They did a good job cleaning up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an over and above job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 86 inch screen, soundbar, and 4 surround speakers (the mounting brackets were pre-installed) and connected everything and tested everything nicely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad provided great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We added 2 smart tv's to replace older ones that were not capable of streaming. The installers completed their work in a timely fashion and completely satisfactory result.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing guys were quick and cleanedup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation guys did a great job answered all my questions and demoed everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed a mount for our new 86" tv and reconnected our recover to everything. Both guys were outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad worked quickly and efficiently!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brody and his group were excellent and always so helpful! They installed several TVs, and were so nice! We highly recommend them ! THANKS, BRODY!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my TVs, helped us with programming the remotes, and followed up the next day. Excellent customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came on time an performed the new TV set-up. Explained the functionality of the remote and the features of the smart TV. Cleaned up all of the boxes and debris.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did an excellent job installing a 65" TV above the fireplace. Suggested the mount be changed to another which turns out to be a better fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did and out standing job! They where very complete and careful. Answered all my questions and made sure I knew completely about the TV and how to operate. I am so happy I had them install the T.V.

    I would recommend this to a friend