Early Black Friday Deals & DoorbustersEnds Nov. 15.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1225 Showing 24,481-24,500 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great Geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was helpful working with me to get the right height 4 the installation of my TV on the wall. They were professional, fast and friendly. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for hanging my TV so promptly !!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciated the extra information on my recent purchases and advice when I decide to upgrade some of my home electronics. Customer service in my home was EXCEPTIONAL !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent who installed our 75 inch Samsung was very knowledgeable and courteous. He answered all of our questions and took us through a tutorial on how to operate the TV and mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85" Samsung TV set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fantastic job mounting and setting up our new 85" Samsung tv. Clean job, very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted the TV quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and demonstrated its capabilities. They even explained how to hide the cable dvr box using velcro.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound Bars/Woofers sound great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff Sanchez is the best. He did a fantastic job installing the sound bar and woofer and mounting of tv on the wall. The remotes were a challenge for me and after Jeff's instructions became more understandable. Jeff Sanchez, Thank you for all your help - I appreciated it so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were on time and did a great job. Couldn't ask for better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install! Thank

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a very nice job at putting up my TV. They tidied up well after themselves and hauled away the damaged tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv professionally & quickl

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents were professional and quick. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Called before arriving, installation was top notch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice gentleman installed our new tv, took away the old one & was very helpful to us. Love the tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents Installed my TV in a very professional and courteous manner. They also completed the initial setup of the TV and gave me preliminary instructions on how the TV functioned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did it pretty quickly- geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys were great that came out to install the large tv on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a very professional job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was unpacked, setup and streaming services verified.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting a 75 inch TV on the wall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and worked very clean and exactly what I needed to be done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Geek Squad Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to go with installation by the pros and we do not regret it. The installers were prompt, quick, knowledgeable, and even cleaned up after themselves!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad delivered my new TV and did a great job of mounting it. They was also on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed everything very fast.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job! They were very patient. They asked us where we wanted everything placed. They asked us if we needed anything else and cleaned up before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great and clean. They were very nice and competent in their work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend the Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful knowledgeable young man! Smart and mounted big tv on the wall with confidence and ease.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very professional and mounted our new TV very well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentleman did a very nice job of mounting our new TV. However, since they have left, our soundbar and subwoofer works fine but our rear speakers do not work at all,

    No, I would not recommend this to a friend