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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1226 Showing 24,501-24,520 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad top notch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had two agents, both were very good and knew the product. Install went quick and easy. They set up the remote also, easy to understand and use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seem to know there jobs, lucky for me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They unpacked and mounted TV . Set up my cable and dvd, also my sound bar. worked very quick. when done showed me how things worked. also set up ROKU on line for me. Found out later they would have taken old TV. They did seem to be rushed to get to next job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came out was pleasant. Even arrived early!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an awesome job installing our TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing our 65" TV. They used our existing mount so no new holes needed to be drilled and they set up the TV and showed us how to use all the features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set up efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys set things up quickly, I was a little disappointed that they just said my DVR would no longer plug into my tv without explaining what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They install my tv very quickly and professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionals workers and was on time, am very satisfied with the work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Delivery and TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Team was very professional, timely and knowledgeable about my install! Thank you, thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patient and thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not exactly sure which component this was in particular, but the crew did a great job. Very glad I had them do the installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Went very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very well informed. They worked together like a very smooth & oiled machine. I asked them to connect my BOSE System to the new TV and with some new cables (which were available in their truck) they were able to do so to my great delight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek S. Installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was professional and knowledgeable, regarding the install. And set up of out tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good and fast and on time.^^^^^^^^^^^^^^^^

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew of 4 was fantastic. I love hiring people who love their jobs. Mike is the man. 3 rd attempt, but these guys were worth the wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionally installed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed my tv mount were very friendly and helpful. They also connected my tv to everything needed. I have never wall mounted a tv or had one this large. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install! Thank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a very nice job at putting up my TV. They tidied up well after themselves and hauled away the damaged tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted the TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and demonstrated its capabilities. They even explained how to hide the cable dvr box using velcro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two nice guys from Best Buy came and set up our new LG TV. We were also shown how to use our new voice remote. They also hauled off our old dead tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and patient while answering all of my questions. They made sure that I like the position of the tv before mounting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV/Display Setup & Mounting, up to 55”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was completed in no time. Very professional and friendly. Great job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe and Secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome. They did not mind the dust that my husband did not remove. They used gloves and had on mask.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation from geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents knew exactly what they were doing and took less then an hour to mount my T

    I would recommend this to a friend