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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1226 Showing 24,501-24,520 of 38,692 reviews
  • Rated 4 out of 5 stars

    Geek Squad provided great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We added 2 smart tv's to replace older ones that were not capable of streaming. The installers completed their work in a timely fashion and completely satisfactory result.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad Installed & mounted tv with soundbar professionally. Appreciated their time spent explaining TV remote & usage with internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experts on the job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work by two knowledgeable men! They were quick, competent and very neat. Definitely will use this survive again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ for the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, the Geek Squad has come to my rescue. They have proven to be reliable over the many years that I've been a Best Buy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv/Wall installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam did a great job installing my 75 inch Samsung tv. Cut the hole for the custom wall plug and install my Samsung wireless speakers system like a pro. Great service from start to finish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed a mount for our new 86" tv and reconnected our recover to everything. Both guys were outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed the television quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another professional visit by the Geek Squad! They always go the extra mile to be sure we are satisfied and they never disappoint!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a good job. Very friendly and efficient. finished the job in no time. These guys have installed 4 TV's for me over the years. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth install. Both techs knew what they were doing. Good briefing on features of tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed system efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Wish they would have given us a printed user manual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A job well done, protocols were observed amd respected in our home as the job was being done which we really appreciated in this critical time of pandemic existence

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were very polite and professional, asked us for feedback and ideas on where to mount as well as giving us their opinion for optimal viewing experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job installing the wall mount and 55" Sony TV. They were prompt, polite and left the room very clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Wall Mounting Service is simple n quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, careful and meticulous workmanship on mounting my TV. The Greek Squad cleaned up afterwards and asked whether to keep or take the boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New total tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the total tech support package when I purchased the new tv- glad I did. Adam did a fantastic job and he was delightful the entire time and showed us every aspect of our new set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a 65 inch TV and decided to have it mounted on my wall. Geek Squad did a fantastic job and even hid the cable box and mounting the TV. Could not be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV set up channels and gave me all the instruction I needed. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my SimpiSafe add on cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did a great job of getting my cameras connected and set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT WORK!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is very professional and knowledgable. I will always use them for install and set-up when available. They always wind up showing me things I didn't know my purchase was capable of!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steven was superb in setting up and explaining everything. He was awesome.

    I would recommend this to a friend