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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1227 Showing 24,521-24,540 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs (2) showed up on time, mounted 55" tv on wall of lanai with no problems or complications. In & out in about 30 minutes. Very friendly and professional.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so sad that store and geek squad don't communicate...after 3 attempts we finally got this installed... store was told of our unique situation (which was originally done by geek squad) needed 2 people due to being up in the air. very frustrating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new 75" tv was mounted on my wall and connected to all of my devices and streaming services, as well as the functions explained to me. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, friendly and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted a tv to the wall. They weren't sure if the bracket we purchased would fit, but they made it work. Were efficient, problem-solved and were quick and tidy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a really nice mount, offers a lot of freedom for how you can mount your TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed and I’m very happy with it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to my home and set the tv up. I’m very happy with it. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were super friendly and worked fast and efficiently. Was definitely pleased with the work and they even changed some settings on the tv to improve the display

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were quick and efficient. They were instructive on how to use the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount installers (Geek Squad)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesomely professional. With knowledge and experience with setting up your home theaters systems. Quick and courteous. An willing to answer questions on the fly. I would not hesitate to call on them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV, delivered and installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy agents delivered my new TV, took the old one down, mounted my new wonderful TV no mess, no fuss and took my old TV. Very happy with the Best Buy agents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the squad that came out and got this done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys were fantastic.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were great. Arrived right on time and very professional & friendly. Mounted the TV onto the wall mount & everything fit straight & perfect. These guys are GREAT!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installers are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it may say free for 55” and smaller, it may not be if you cannot schedule it online. Was not able to schedule it online and when I went into the store, I was charged $179.00 for the 25 minute job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tv was defective but Best Buy made the replacement very easy and the Geek Squad came back to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, On point!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work, perfect mounting and syncing the tv to the cable arrangement. Great advice on other things. Impossible to be happier with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocked with TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greek Squad did an awesome job with the removal and install of our new mount and TV. Extremely helpful with all our questions. Would recommend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad kept the schedule time given to us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is slightly mount higher compared to the size of the room. It needs to be lowered few inches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The location needed to be changed and it was done to our complete satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    efficient and professional team. They arrived on time and promptly started and installed as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did and amazing and clean service mounting my television and did a quick service

    I would recommend this to a friend