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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1227 Showing 24,521-24,540 of 38,692 reviews
  • Rated 5 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did exactly what we asked him to do. The installer was very knowledgeable and very prepared. Took less time than expected. He made sure everything was clean and working before leaving.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Projector install good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a very good job of installing my projector, but as for the setup of adjusting the picture was not done. The guy who installed it said he needed to read up more on this new projector from JVC to learn more how to do the Tone Mapping.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech guys came in and installed my TV above the fireplace. They were quick, professional and didn’t make a mess. I am very happy with the service I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team that came to install the TV were fantastic. They were professional, courteous and knowledgeable. Amazing service, I will be sure to use Geek Squad for any future installation/set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YESSS..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was free of charge since I have Geek Squad service. Great Technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this TV is fantastic. The color, contrast, and clarity is theatre like! Installers were quick, efficient, and very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installers were very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The company Best Buy hired were very professional. They were very honest aswell, telling me that the mount was not the right size and Best Buy corrected the issue. They were also not rushed, taking our requests to adjust the tv and connect our antenna

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV'S MOUNTED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS TEAM IS #1 AND HAVE ALWAYS MOUNTED OUR TV'S TO PERFECTION. I WOULD RECOMMEND THIS SERVICE TO ANYONE WHO NEEDS THEIR TV'S MOUNTED PROFESSIONALLY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great! Very respectful and good at there job. Mounting is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv! I’m picky when it comes to television quality and this tv is perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer was literally the best experience we have had for any electronic service. Prompt professional and great to work with ! He is the install mgr for Clackamas and needs to be recognized!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ameer Harris and his partner were fantastic. They did an outstanding job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys know what they're doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bunch of professionals came over and threw my tvs up efficiently, neatly and where I wanted them. No complaints from me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Techs are the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He mounted and connected all my devices and helped to set up the remote for the speaker button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional and understood exactly what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellas were Fantastic! Couldn’t ask for a better service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that mounted my TV has done this same service in my home before. He did an excellent job then and an excellent job this time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set up efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys set things up quickly, I was a little disappointed that they just said my DVR would no longer plug into my tv without explaining what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Pinole

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giovanni knowledgeable professional. Stupendous customer experience will request Giovanni for all my tech installations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad professional job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and did a great job. Wore booties to keep the house clean also.

    I would recommend this to a friend