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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1228 Showing 24,541-24,560 of 38,693 reviews
  • Rated 5 out of 5 stars

    Solved the problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys fixed an issue with my modem and gave me good info on a product we may need in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, Drew was on time, polite, thorough & followed all COVID protocols. The install was fast and all of my questions were answered. 10/10 would reccomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV quickly & showed me what new features my TV had to offer such as Hulu, Netflix, YouTube etc; Very knowledgeable & helpful team. Thanks Geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were terrific! They put up the tv with care and helped get us started.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3rd party install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service man did a great job and mounted the 65” TV above fireplace all by himself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job installing the wall mount and 55" Sony TV. They were prompt, polite and left the room very clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for keeping TV stable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representative gave a thorough explanation of what I needed for best reception and did a great job of stabilizing my TV. Have referred friend to Geek Squad installation, maintenance and repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great that delivered the tv it just was broken when they took it out of the box and still hasn’t been replaced from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad relocated our existing 55" TV and delivered, wall mounted and installed our new 65". Great professional job and very quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I trust Geek Squad to mount and set up my new TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service! This is the second time I have used geek squad to mount a TV and connect my devices for me. Always polite and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tv was defective but Best Buy made the replacement very easy and the Geek Squad came back to replace it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tv mount over fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they would have gotten a 5 star if wires were hidden in wall and not out for view, very nice and explained everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Install!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad guys were awesome, arrived early and were super helpful with any questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very cleanly and rapidly donr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed, mounted my 55" Frame and connected it to my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very professional. Guys were on their game. Took the time to make sure things were set-up just the way we wanted it. Will always use the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install crew.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and polite. Gave me tips on xfinity usage that I hadn’t learned in 5 years of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The did the best job and did or the connections from the cable box more..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed the television quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another professional visit by the Geek Squad! They always go the extra mile to be sure we are satisfied and they never disappoint!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great TV.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very pleased with the quality of this TV. I woukd recommend this TV to everyone looking for a fantastic product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys were great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and made sure that aI understood everything. Went above and beyond my expectations

    I would recommend this to a friend