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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1229 Showing 24,561-24,580 of 38,693 reviews
  • Rated 5 out of 5 stars

    Worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did the install for reasonable price. Very professional and sought input from us as far as height of the screen before final install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my TVs, helped us with programming the remotes, and followed up the next day. Excellent customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install for a huge tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys offered their suggestions as to height that worked out great. Mount was secured and leveled, remote programmed and Audio connected. They took the time to go over the TV features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 85" tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and suggested the tilt bracket vs the flat mount that we bought with advice from store agent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rapid and effective installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad associates did a marvelous job installing my new TV and setting up all my devices to the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV with excellent expertise. I am very happy with the professionalism of the gentleman. I would recommend Best Buy to all my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are very good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and good service good quality products thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Pleased with service and handle this matter. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed an expandable TV mounting bracket.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and efficiently done, it was greatly appreciated!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted and set up the tv. Technicians Did a great job. Very attentive and detailed They also gave some advice about the tv location Very satisfied with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    th + hulu install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jubal and Josh Were amazing extremely knowledgable and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the brightness and clarity. Upscaling seems to work well and games are super sharp with max frame rate.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    The installer was awesome NOT the extra $$&

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was awesome. Friendly and worked fast. Was not told on the phone I would need a kit for the wall and long power cord. I am really disappointed that I had to spend an extra $150.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was in and out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mount was installed on my TV and mounted on the wall above my fireplace in less that 30 min. The two technicians were awesome, knowledgable and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek squad technitions were the Best. They installed and setup flawlessly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install! Thank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a very nice job at putting up my TV. They tidied up well after themselves and hauled away the damaged tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice and resistant support. Excellent work provided by the team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out were friendly, and thorough. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad more like speedy squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great friendly staff. Very knowledgeable and spoke with me throughout the entire process. Literally had the tv mounted and ran wires within 20 minutes GEEK Squad rocks!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks rule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for mounting our 65 in TV Tips and swivels well

    I would recommend this to a friend