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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1229 Showing 24,561-24,580 of 38,692 reviews
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tv was defective but Best Buy made the replacement very easy and the Geek Squad came back to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 85" tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and suggested the tilt bracket vs the flat mount that we bought with advice from store agent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek girls awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knew what they were doing and efficent. did have to buy extra parts, longer cord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Sound Bar set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed the Sound bar did a great job. They also showed us how to maximize the sound quality based on the application we were in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Delivery and TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Team was very professional, timely and knowledgeable about my install! Thank you, thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad these geeks exist. Because I don't even know how to use this mouse thing. I use to put in on the floor and I thought it was used for the foot. Thanks geeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great move and install of my Samsung Frame TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard and confusing to set up the appointment. Was cut off several times. Once the appointment was finally able to setup the service was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my speakers and surround soun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I were so very happy with the service we received what a GREAT experience this was. customer service has not died with this Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad guys were very professional & did great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new 65" tv in living room. They did a great job and were very professional. Would recommend and if I ever need another tv mounted I won't hesitate to call them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional install, done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent Adam delivered my TV, installed on wall with my purchased Senus mount , Great Professional work, Enjoying my new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cave Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job with the install and hook up, asked for you opinions considered the location and took great care with the install and surroundings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE WALL MOUNT IS EXTREMELY WELL MADE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE TWO INDIVIDUALS THAT PUT UP THE TV MOUNT AND CONNECTED IT WERE PROFESSIONALS. THEY DID THERE JOB WITH NO FUSS. THEY WERE OUTSTANDING!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3rd Party Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike and Kyle were awesome. They were friendly and professional. I still have quite a bit to learn on setting up my new tv, but we got it on the wall anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rapid and effective installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad associates did a marvelous job installing my new TV and setting up all my devices to the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad took down and mounted tv in new house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and really listened to how we wanted the tv mounted in our new house. Would hire them again in a heartbeat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smiling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can not say enough good comments about the great job Geek squad did to connect new tv. Used old sound bar and new wall bracket. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my t in a timely fashion.’

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and explained the operation. Made all my apps operational.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting the TV. They were friendly and helpful. And answered all my question and was very patient. They took the time to show this old lady how everything works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well the bracket is holding the tv up so I have no complaints. Octavia did an excellent job on my installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that helped mount the tv were great and very respectful. Hard workers and put in the extra time and work to help make it work!

    I would recommend this to a friend