Customer Ratings & Reviews

Simply the Best (in Midwest Lingo) - Wicked Awesome (in Boston Lingo) - The two Techs called to see if I still wanted their service, hours after their scheduled window for delivery and setup. They had an extended day of doing things for customers that wasn't planned. When they arrived, they scoped the wall, the old TV, and took pictures of how the components around the entertainment area were setup. They unpacked, wipe clean the new TV, and before you could say, "The Geek Squad is the Best (Buy)" [See what I did there?], my new TV was up and running with all components properly attached and running. While one Tech was cleaning up, the other taught me the new clicker and what it could do. Five stars aren't enough for what they went through and accomplished!

The agent asked us how tall we wanted the tv installed. He mounted it where we wanted it. After installation, he stayed to show us how to use hulu. Excellent installation skills.

The Geek Squad (guys) were very professional and knowledgeable. The guys customer service were excellent. They explained all the features on the television and sound bar.

The squad showed up on time, were very efficient and professional. What more could you want?

Eddie came out to install our new Samsung 65" TV. He had another young man with him. They were both very competent and knowledgable regarding the product. They were quick, neat and clean while installing, clear in their explanations about the TV and all in all a joy to have in our home. Very well trained and extremely polite.

I had an amazing experience with the Geek Squad when they delivered, set up, and mounted my new TV. Eric and Jose were fantastic—friendly, knowledgeable, and highly professional. They made the whole process smooth and stress-free, ensuring everything was perfectly installed and working. Their attention to detail and excellent customer service really stood out. I highly recommend their services!

They did a superb job. Mounted it on a brick wall, hooked up my DVD, Apple TV, Roku and a Sony Sound bar. They explained what they were doing and also showed me how to use my new SONY OLED TV. They cleaned up after themselves. They communicated very well from confirmation of my installation date and time, to when they would arrive.

The agents did a great job moving one tv with wall mount to a new location and installing the new tv with wall mount in the original spot. They communicated with me throughout the process so I knew what they were doing and they did everything very well and very fast. I am very happy with the professionalism and expertise of the Geek Squad for this tv delivery and two installations.

Junior and his helper Justin did a wonderful job setting up the new Sony Brava. Glad I went for your tech team. Junior was wonderful explaining how to work the controls and suggest other equipment I might need to enhance viewing.

The agent easily mounted and set up my tv right where I wanted it. I am pleased with the installation. The workers are always careful, polite and friendly. They have not let me down yet!

I am always happy and satisfied with Geek Squad services. The technicians are fast, friendly, knowledgeable and neat. They did a great job installing & setting up my flatscreen TV, cable, sound bar and DVD player and took the time to explain it all to me. I actually had a concern about a function of the TV and they returned immediately and addressed it. I highly recommend their service.

The agents who mounted my tv and hooked up my sound system did an incredible job. They came earlier then expected, were professional and clean. They even took the trash out from my last install. Excellent services. Happy I switched to the Murray store.

The gig squad were the ones who installed the TV wall mount and made a suggestion that we switch out the wall mounts because of the new construction good choice the TV looks fabulous sing us the war Cree picture

The Geek Squad member Brandon and his crew did a great job installing my Sony XBR55 A1E OLED TV and Sanus full motion TV wall mount. He arrived within the half hour time window that he said he would. He was very professional. He added the TV to my home network and cable box and cleaned up any mess created during the installation. I could have done the job myself but I am so happy that the Geek Squad did it for me. Ask for Brandon.

The Geek Squad went above and beyond installing and programming our tv. They were right on time, professional and made sure we could use the tv properly before leaving. They were so nice. I would recommend this service to anyone and will use them again in the future.

Reps called in advance of arriving. They showed up on time, quickly reviewed mounting location and went to work. Offered to use a better/different mount that was initially purchased (had on their truck). Quick, efficient and most importantly polite during the whole process.

Excellent service in every way. Delivery was on time. The set up was great. She helped me understand how the TV worked and gave me some tips I would have never known about. She took my old heavy TV away and made herself available by phone if I had any additional questions, which I did. She also offered to come back if I needed her. Loved the delivery service.

The Geek Squad team arrived well on time and mounted our new 77 inch TV above our fireplace like it was a piece of cake. They centered the mount perfectly and moved our Apple TV and other connections from our old TV and set them up leaving us with a full working setup.

They arrived on time. Were very knowledgeable and installed and set up the new tv and swivel stand very quickly. They connected the existing soundbar, blueray dvd player, direct tv and it's remote and paramount +. They programmed everything and I didnt have to do anything. They took away the old tv also.

The gentleman that arrived to install my TV were very professional and did a good job installing the TV. They were quick to install it and explained to me how to use the remote and set it all up for me. Prior to leaving, they asked me if I had any questions or concerns and if I did provided me the number to call.