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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1230 Showing 24,581-24,600 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad Pinole

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giovanni knowledgeable professional. Stupendous customer experience will request Giovanni for all my tech installations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt professional courteous great communication and installation no mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents were awesome. This was the 2nd install we've and had and although the 1st was good this install was great. Both gentlemen were extremely knowledge and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys got everything hooked up to all my devices. Did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and friendly. We've never been disappointed in the services of geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GS Mounted the Big Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an outstanding job mounting and getting the tv ready for us to use.!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service! Technicians awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very helpful. Answered by questions. Arrived on time. Cleaned everything before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and professional service. Arrived on time. Communicated in detail. Done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents were very professional. They exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ for the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, the Geek Squad has come to my rescue. They have proven to be reliable over the many years that I've been a Best Buy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time and experience Hung 86inch hid all the wires with conceal kit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the brightness and clarity. Upscaling seems to work well and games are super sharp with max frame rate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad showed up on time and the install was d

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a good job and answered all questions to make me feel comfortable with the install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both gentlemen we very polite. Trash was removed and space was returned the way it was. More training could be done for installing without a stud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great but my absolute favorite is the Geek Squad service is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two people, Brandon and Alesha were very professional, respectful, kind, etc. they were very respectful and professional to each other. Enjoyed their company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and very thorough.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who did the installation were wonderful. They were patient, and very professional. After the installation, they cleaned up after themselves. That is A+++.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount. Glad I picked this one. Will have Geek Squad install another tv...just waiting for the next sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents called when on their way and where on time and very professional, had shoe covers on which I really liked. They where quick and it looks good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well the bracket is holding the tv up so I have no complaints. Octavia did an excellent job on my installation.

    I would recommend this to a friend