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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1231 Showing 24,601-24,620 of 38,692 reviews
  • Rated 4 out of 5 stars

    Geek squad installed my TV within a timely manner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad mounted my TV and installed all the components and reviewed some of the TV’s functions. I would recommend this service to anyone ready to make an electronic purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Mounted My New Sony 86" Tv and Connected It to all my Devices they did a great job! and very happy RTA

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done, knowledgeable, professional, friendly, accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installer did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent was courteous, helpful and worked in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians have done several installations in our home and have always done an outstanding job. They take care of the surroundings are courteous, polite and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No resolution to issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process was good except for the long range of hours that the installation was going to take place. They had to come 3 different times for the same issue. And I still haven’t had a resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We had an issue and they were right out here!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No muss, no fuss. The bracket was put up a bit crooked for our TV and they came back out and fixed it with the utmost professionalism and grace. Well done, gentlemen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed this and my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was wonderful setting up the stand and our 75” tv. We love the stand and would recommend it to anyone. It is adjustable from side to side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing guys were quick and cleanedup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation guys did a great job answered all my questions and demoed everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku TV mounting and set uo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad tech squad was amazing!! Two thumbs up. Very professional and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TVs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good work by the man who installed the TVs. Very friendly to walk with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was fantastic! They worked quickly, efficiently, and with joy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation was perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team did a good job mounting my TV. They were on time and the installation was fast and excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek S. Installed my tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was professional and knowledgeable, regarding the install. And set up of out tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David and Jay were polite and good at what the do. Quick installation and didn’t leave a mess behind. Thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service from the Geek Squad! Have used them to set up our TV's, Blu Rays, etc. for the past 20 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that connected my TV was great. He was curtious and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My LG Big Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So thrilled with my 86" LG. It not fits the space perfectly, the picture and sound give the feeling of being in a theatre.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad came to rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek Squad mount TV and properly hook up various components and ROKU. Tuned the speakers etc.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Know what your buying......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live in a hundred year old house. It has paneling over lath plaster. EWWWW! We could not find a stud through the wall. Went to Best Buy where we were told they could "figure something out" which we took to mean they could find the studs and hang the tv on the wall like we wanted. Nope. They could do no better. I can read and plug stuff in. May take me longer but I could figure out how to program it. It looked pretty simple. I could get my daughter to help if needed. What we could not do is mount the tv on the wall and that was the only reason we went with installation. The Geek Squad guy was cool and attentive and the situation was not his fault. Just a shout out that they cannot mount a wall tv in all situations.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We should be able to measure the walls or scope them with our tools, and I'm sorry to hear you were not satisfied with the service you paid for. Call us over the phone at (800) 433-5778 to see if we can assign a new installer that could assist you with mounting your TV!