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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1233 Showing 24,641-24,660 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Mobility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mobility! Arms can swing wide left, right, up and downwards. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our new smart tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs mounted our new tv to the wall, were able to hide the wire from the cable box and instructed us on how to use new smart tv. Very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad top notch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had two agents, both were very good and knew the product. Install went quick and easy. They set up the remote also, easy to understand and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and professional service. Mounting was secure and team was polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad worked quickly and efficiently!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brody and his group were excellent and always so helpful! They installed several TVs, and were so nice! We highly recommend them ! THANKS, BRODY!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and they care about them customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was efficient and patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vinnie and his asst. arrived on time, waited while the Samsung rep. worked on my tv, answered my questions, and did a fine job dismounting and mounting my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The way it should work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, efficient installation and patient guidance in explaining the adjustments with the remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that installed my TV was the best yet. They knew exactly what they needed to do. Beautiful work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents efficiently installed the mount and placed my TV on it. I was glad that Best Buy offers this convenient service — saving me from having to hire someone else for the tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad--the best choice to wall mount tv!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were toward the end of the time we were given to expect them but they also called ahead to tell us they were running a bit behind. Once they arrived they accomplished the task quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was efficient, on time, knowledgable and polite. Couldnt ask for better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed the television quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another professional visit by the Geek Squad! They always go the extra mile to be sure we are satisfied and they never disappoint!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David and Jay were polite and good at what the do. Quick installation and didn’t leave a mess behind. Thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my 82" Q80 Samsung TV and connected it to my Comcast router. He was very courteous and made sure I knew how to operate the remote to get full use of my new television.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing the 70" TV without any issues. My only complaint was they hung the TV too low and was unable to adjust it after it was up. I would have liked it about an inch or two higher so it wasn't nearly resting on the picture frames sitting on the cabinet underneath.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the services. The gentleman came out and didn't take long at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wall mounted new and existing tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew were great, they arrived near the earliest time they were scheduled and did a great job. One problem is that one ethernet plugin is partially covered so the cord can not be plugged in. Will call to have the wall mount moved so will call to get that fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed a new bracket and replaced th

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men were very efficient and explained what they were doing. They did everything in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job on TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were extremely competent, friendly and on-time. Did a great job.

    I would recommend this to a friend