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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1233 Showing 24,641-24,660 of 38,693 reviews
  • Rated 5 out of 5 stars

    Super Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was phenominal. Their communication is top-notch and being in the client service industry myself, this says a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed everything very fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job! They were very patient. They asked us where we wanted everything placed. They asked us if we needed anything else and cleaned up before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people - fast, efficient and very helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived promptly and were very knowledgeable . They got my TV mounted and up and running fairly quickly and were great about explaining everything they were doing. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great, polite, and did an excellent job and you should give them raises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers where prompt, friendly, and got the job done right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was great!! Excellent professional work & service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent by the two guys installed my mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation and excellent service by the two guys that helped me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were quick and efficent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowlogeable at installing my tv. They were on time and helped me understand my new set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV'S MOUNTED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS TEAM IS #1 AND HAVE ALWAYS MOUNTED OUR TV'S TO PERFECTION. I WOULD RECOMMEND THIS SERVICE TO ANYONE WHO NEEDS THEIR TV'S MOUNTED PROFESSIONALLY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy agent made the process very quick and easy - explained everything and did a quality job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a good job. Very friendly and efficient. finished the job in no time. These guys have installed 4 TV's for me over the years. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These Guys Were Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were thrilled by the professionalism of our install team. They took their time. Figured out a workaround for one electrical issue and when they left we were in great shape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv/mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad, was great and mounted the tv at the right angel. They consulted me first before mounting and suggested a certain height. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad took down and mounted tv in new house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and really listened to how we wanted the tv mounted in our new house. Would hire them again in a heartbeat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did and amazing and clean service mounting my television and did a quick service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed a new bracket and replaced th

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men were very efficient and explained what they were doing. They did everything in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a TV for my brother as a house warming gift and qualified for a free mounting with purchase of a 75 in TV. Mounting crew came out and was fast, friendly and knowledgeable. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech guys came in and installed my TV above the fireplace. They were quick, professional and didn’t make a mess. I am very happy with the service I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for hanging my TV so promptly !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciated the extra information on my recent purchases and advice when I decide to upgrade some of my home electronics. Customer service in my home was EXCEPTIONAL !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and experience. They answered our questions and understood our concerns.

    I would recommend this to a friend