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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1234 Showing 24,661-24,680 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad relocated our existing 55" TV and delivered, wall mounted and installed our new 65". Great professional job and very quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my tv's and hooked all the connections.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job, but not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a good job mounting the TV, however, not all components (Blu-ray) were set-up for audio using my existing home theater system. I had to have Geek Squad come back out to remedy. This was done timely and without add’l cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installers were very friendly, accommodating and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were very professional and efficient. It is a great feeling to know that their services are available when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice job! I have used the Geek Squad many times and highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Shelf Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought and mounted my TV then connected everything!!! Awesome Job!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Mounted My New Sony 86" Tv and Connected It to all my Devices they did a great job! and very happy RTA

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a wonderful great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Mounted my TV on my wall no Mistake they did successfully job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs did a great job. They called in advance, arrived on time, and finished on time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my TV within a timely manner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad mounted my TV and installed all the components and reviewed some of the TV’s functions. I would recommend this service to anyone ready to make an electronic purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set and install went perfectly. Very polite and kind installers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents were prompt and efficient could not have been any nicer or efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received excellent customer service. Professional and courteous.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great that delivered the tv it just was broken when they took it out of the box and still hasn’t been replaced from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and patient while answering all of my questions. They made sure that I like the position of the tv before mounting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquadAgent set up TV quickly & professsionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works very well and the Geek Squad agent who set it up was very professional and set the TV up very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, they knew what they were doing, quick and excellent customer service .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent custoner service, friendly and experts at their jobs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im very pleased with the service. very patient and informative.

    I would recommend this to a friend