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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1234 Showing 24,661-24,680 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed a new bracket and replaced th

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men were very efficient and explained what they were doing. They did everything in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in and my new TV was mounted in no time! Great guys, easy to talk to, answered all my questions. Would love to have them back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer mounted my TV and got it connected to myWi-Fi and my cable provider. Exterior installation under pool deck cover. I would have never attempted this myself. Good Luck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did what they DO VERY WELL!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great!! They did all that was asked and made sure I was happy before leaving!! It was awesome!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In and out, im about 20 mins. Great job, but it was the fastest I ever spent $250.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Install!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad guys were awesome, arrived early and were super helpful with any questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great staff members. Great service. They were helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service. Piece of mind. Best Buy has really good after sales service Amazing gadget to use!! Love every moment of it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    efficient and professional team. They arrived on time and promptly started and installed as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were quick and efficent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowlogeable at installing my tv. They were on time and helped me understand my new set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed the device professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With added technical support as requested, Geek Squad provided the ease of mind and insurances that this installation was completed to a highly professional standard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent ! Service !! Job well done !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were very professional, friendly, answered all my questions, on time !!! hooked up all my devices. Couldn't ask for anything better !!! Great job !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and friendly. We've never been disappointed in the services of geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GS Mounted the Big Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an outstanding job mounting and getting the tv ready for us to use.!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and professional service. Arrived on time. Communicated in detail. Done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad attached the mounting bracket to the wall, attached the 60" tv, and hooked it up to the cable box and DVD player. Also input the tv settings, and demonstrated features on the remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were knowledgeable, quick to determine what they needed to do and efficient. Could not have asked for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV/Display Setup & Mounting, up to 55”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was completed in no time. Very professional and friendly. Great job!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV quickly. He was well informed on items such as ROKU, but forgot to remind me that I also asked for sound bar installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install and TV Set-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came an installed my tv were professional, patient and pleasant.

    I would recommend this to a friend