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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1235 Showing 24,681-24,700 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad technician was friendly, fast, and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome mounting my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was so professional and very respectful of my house while installing mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job setting up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was prompt, courteous, and professional. Did a great job setting up the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony was excellent. Very helpful and good quality work. Really really really good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No resolution to issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process was good except for the long range of hours that the installation was going to take place. They had to come 3 different times for the same issue. And I still haven’t had a resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and knowledgable tech. Carefully explained how to use all remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great move and install of my Samsung Frame TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard and confusing to set up the appointment. Was cut off several times. Once the appointment was finally able to setup the service was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean was great. He adjusted the tv mount and explained the best way to maneuver it. He communicated well coordinating the appointment which was much appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm satisfied with this wall mount. My 65 in as well as my 77in move easily side to side and back and forward. Purchased 4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer and computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, he was patient, kind, communicate well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and knowledgeable installers. Followed up immediately on an sound problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv/Wall installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam did a great job installing my 75 inch Samsung tv. Cut the hole for the custom wall plug and install my Samsung wireless speakers system like a pro. Great service from start to finish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Hanging The TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for being so prompt and professional, it was such a smooth process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my speakers and surround soun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I were so very happy with the service we received what a GREAT experience this was. customer service has not died with this Geek Squad

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad is great when its them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't Geek squad, A contractor showed up Solo, I helped him. They offered to reschedule, I didn't want to take another day off from work, I decided to help out. helped mount it but that was it , didn't help making sure my TV was connected to the home theatre properly. Stated when asked , he had other jobs to get to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spend the money. Let the pros install it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended. Fast. Friendly. Knowledgable. Great crew at the Auburn Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were quick and set up everything as needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Projector install good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a very good job of installing my projector, but as for the setup of adjusting the picture was not done. The guy who installed it said he needed to read up more on this new projector from JVC to learn more how to do the Tone Mapping.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First class service, very knowledgeable and experts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy love this for my living room i can move the tv if i ever rearrange furniture

    I would recommend this to a friend