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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1235 Showing 24,681-24,700 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek squad install and set up was great.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted and set up my TV quickly. They connected TV to the internet, programmed accessories and showed me how everything worked. Great helpful and friendly attitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy agent made the process very quick and easy - explained everything and did a quality job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 75" LG TV wall mounted by the Geek Squad...Very knowledgeable about placement height and explained everything about procedure..Very happy G.S.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ Service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Techs were very knowledgeable and professional. Walked me step by step on my setup. Cleaned up and made sure all my questions were answered. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed well and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mount was heavy, but they have it stable attached to my wall and mounted the tv on it. This service is why I ordered my tv from BestBuy. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very knowledgeable and fast. Setup would have taken me forever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 out of 10 service. Very professional and everything was done just how I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were on time, quick and knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was on time. Called in advance to let me know he was on the way. he was well supplied with everything he needed, other than the mount that was required of me to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service provided by the Geek Squad is absolutely the best, very pleased with them, the do quality work and provide great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were amazing! Professional and courteous. They installed the TV on the wall, hooked up the cable and made sure we knew how to operate everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install and mounting on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technicians who did a great job. Asked for and listened to my preferences during installation. Good communication.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I won't take chances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing the TV and it's worth it (it takes away all the stress and it puts the responsibility on Best Buy). They did a great job of aligning it and setting it up from A-Z.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They install my tv very quickly and professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionals workers and was on time, am very satisfied with the work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full motion mount has great flexibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The full motion provides you with the ability to mount on a wall that is not necessarily facing the direction you will be viewing from. Geek squad did a fast, clean, and first class job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful and patient explaining things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely and quick installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt and his assistant were very knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hit or Miss with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two different installations. The first was excellent on all points. The second fell short on setting up the TV and explaining basic operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were terrific! They put up the tv with care and helped get us started.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instllation

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoyed not worring about installing out big screen. We left it for the experts and it was the best decision we could have made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents had my TV up and on the wall before I could eat a burrito! Crazy fast and done professionally! Wire management looks awesome and works great!

    I would recommend this to a friend