Customer Ratings & Reviews

Great customer service. They were fast and thorough and friendly. I have mounted my own TV and it took me awhile. Geek squad mounted it faster than I ever could.

A subcontractor installed my TV for Geek Squad. It included a sound bar & connection to AT&T UVerse. Physical installation is very professional but it took some coaching to get the UVerse connection right & they had difficulty setting up the UVerse remote.

Love the Geek Squad. They show up on time, know what they’re doing and are efficient!

Excellent service. The technicians made sure that everything I needed was done.

Great mount. Pretty easy to install. Really helps if you have some extra tools, but the standard ones work fine too.

The first agents didn't mount my TV as I had paid for. The second team did as supposed to be done at first place

Outstanding professional service performed by Dennis & Ivan. Extremely knowledgeable and helpful. A pleasure working with individuals who know exactly what they are doing.

Went beyond my expectations. They were clean and helped with wiring through a tricky wall setup.

Ryan and co-worker with Geek Squad rock!, They did a perfect job. Nice work. I’ve used Geek Squad several times and it’s always been a good job.

These Geek Squad guys were great! They were Prompt, Polite, Considerate, Knowledgeable, and Efficient. This is why we buy from Best Buy.

The Agents mounted my Tv and adjusted it perfectly, cleaned up the trash and took it away.

I would recommend calling them before scheduling to ensure that you bought everything you thought you needed. No fault to them, just an insider tip from someone who made a mistake.

The agent unstalled mount, mounted TV and helped set it up.

Both the tv I purchased and the one I purchased before have been mounted on the walls. Both jobs were done wonderfully by personable and professional people.

Justin and Chris were professional and efficient. They were on time and called to let me know how long it would be before their arrival. Love their work!

So glad to have tv mounted to wall. Would have thought it would have been centered, but ended up working out. Mom is enjoying her new 50", and the tree off to the side, she loves it! T.Y.

i was not happy about the price to hang the tv... but now that they did it i am happy! they hid all cords and boxes behind the tv. only thing is they should not charge extra $100 for above fireplace

My wife is 60 years old and i cant mount a 75" tv on the wall by myself which is why i was glad best buy offered this service. You are also covered for a year should it fail giving us peace of mind.

The Geek Squad brought everything to my house and did the installation. The only problem was they didn't check the functionality of all of the speakers. The soundbar itself produced great sound. The subwoofer and rear speakers never worked and the sound wasn't synced with the picture. You could watch a golfer swing and would not hear the swoosh until the swing was over. The subwoofer only made a hiss and the rear speakers never come on. Very poor performance by the Geek Squad installation team!

The Geek Squad mounted our 65" Vizio and had everything up & running in no time at all. They answered all questions we had and they cleaned up all packaging with them. Great service.