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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1236 Showing 24,701-24,720 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad services have always been the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new 55" TV was delivered and installed quickly and the installer took away all the packaging. Best of all he showed us how to use the new controls and features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs did a great job. They called in advance, arrived on time, and finished on time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound Bars/Woofers sound great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff Sanchez is the best. He did a fantastic job installing the sound bar and woofer and mounting of tv on the wall. The remotes were a challenge for me and after Jeff's instructions became more understandable. Jeff Sanchez, Thank you for all your help - I appreciated it so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a flat bracket. Installed and cleaned up. Friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a really nice mount, offers a lot of freedom for how you can mount your TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed and I’m very happy with it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to my home and set the tv up. I’m very happy with it. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always amazing!! They did a great job mounting our tv! Very respectful to how high or low we wanted! Great at keeping us updated on arrival times!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry Free Installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Folks always come prepared and they do a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were quick and efficient. They were instructive on how to use the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's were very professional set up all my items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The way it should work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, efficient installation and patient guidance in explaining the adjustments with the remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New total tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the total tech support package when I purchased the new tv- glad I did. Adam did a fantastic job and he was delightful the entire time and showed us every aspect of our new set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 75" Nano 90 wall mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents neatly mounted LG 75" TV with full motion mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smiling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can not say enough good comments about the great job Geek squad did to connect new tv. Used old sound bar and new wall bracket. Very professional.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a fan of Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big fan of the installers. They were courteous but attempted to sell a cable that was not needed and provided no introductory training to the customers. We expected more from the $250+ service. Also, the mount was never installed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Not disappointed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite, professional and patient in exposing my new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad brought this mount and installed well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mounting bracket and ever better with a holiday discount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Very fast and professional. Installed perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Outdoor Rated Television & Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew from Best Buy not only recommended a great outdoor rated television but, also did a fantastic job of installation. I am very happy with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Mount, the tv looks like a picture on the wall

    I would recommend this to a friend