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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1237 Showing 24,721-24,740 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent home assistant program, they could you before to confirm hours

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installers were very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The company Best Buy hired were very professional. They were very honest aswell, telling me that the mount was not the right size and Best Buy corrected the issue. They were also not rushed, taking our requests to adjust the tv and connect our antenna

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time, we’re quick and friendly and made it look easy. I was dreading mounting that big of a tv myself and it’s been great and easy to adjust as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV’s and saved me money by installing a mount that stays put( and that is all i need)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were knowledgeable, quick to determine what they needed to do and efficient. Could not have asked for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ONE to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is awesome. I would recommend this to anybody. It has more features than I could shake a stick at :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The location needed to be changed and it was done to our complete satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Agents … Above and beyond.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agents went above and beyond with setting up the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3rd Party Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike and Kyle were awesome. They were friendly and professional. I still have quite a bit to learn on setting up my new tv, but we got it on the wall anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cave Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job with the install and hook up, asked for you opinions considered the location and took great care with the install and surroundings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT WORK!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is very professional and knowledgable. I will always use them for install and set-up when available. They always wind up showing me things I didn't know my purchase was capable of!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad these geeks exist. Because I don't even know how to use this mouse thing. I use to put in on the floor and I thought it was used for the foot. Thanks geeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service. Piece of mind. Best Buy has really good after sales service Amazing gadget to use!! Love every moment of it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, prompt, efficient and friendly. A great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb installation service. Excellent communication and fast service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad efficient and thorough!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the Geek squad was very efficient and they set everything up great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional and Prompt

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. They showed up in the time window and completed the job in about 30 minutes. The tv mound is installed at a good location and I have been very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did exactly what we asked him to do. The installer was very knowledgeable and very prepared. Took less time than expected. He made sure everything was clean and working before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were great and customer friendly. Service was efficient, clean and well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting and Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount. Pretty easy to install. Really helps if you have some extra tools, but the standard ones work fine too.

    I would recommend this to a friend