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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1238 Showing 24,741-24,760 of 38,693 reviews
  • Rated 4 out of 5 stars

    Great guy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is too high for the room he mounted it in. I was doing multiple work that day with 3 Geek Squad technician and did not go back in to the last bedroom to check the height. I wish it was lower.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not as expensive as I had thought and just to have it done and not worry was great. An easy schedule and the crew were great and helped setup the new tv and explain how some things work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great price for non DIY people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will have geek squad install 7 tv's with wall mounts ,5 tv's for bedrooms,1 for wet bar,finally 65in with sound bar for living room,all with wires in wall all work guaranteed,works out great for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount swivels and tilts, holds a 75 inch tv -

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy stands behind their product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was kind, personable, instructed me on their use of the equipment, I had me sign up for next flex.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great at there job. Knowledgeable and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad took down and mounted tv in new house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and really listened to how we wanted the tv mounted in our new house. Would hire them again in a heartbeat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted my TV and connected my devices. They were pleasant and efficient. The work was done in record time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Geeks for your installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job and removed all of the oversized packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agents did the job quickly and professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv and did all necessary things to get it set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm satisfied with this wall mount. My 65 in as well as my 77in move easily side to side and back and forward. Purchased 4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came out were very professional and helpful. They were very approachable with questions. They didn’t take long. I was pleased by their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't hesitate to use Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad techs are consistently professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went above and beyond what was expected to set up everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an awesome job installing our TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing our 65" TV. They used our existing mount so no new holes needed to be drilled and they set up the TV and showed us how to use all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inch Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew thay came out did an outstanding job. Very thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two man team was knowledgeable, respectful and professional. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A workman-like Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very polite and arrived on time. They completed the job in a workman-like fashion and cleaned up after themselves. Everything is working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionally installed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed my tv mount were very friendly and helpful. They also connected my tv to everything needed. I have never wall mounted a tv or had one this large. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents called when on their way and where on time and very professional, had shoe covers on which I really liked. They where quick and it looks good

    I would recommend this to a friend