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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1238 Showing 24,741-24,760 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my 75 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Showed up on time, and were very knowledgeable about their job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a great job and gave me a quick rundown on what they will be doing and how things operated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent helped me better understand my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was prompt, and complete, and fast. And the agent was clearly knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed this and my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was wonderful setting up the stand and our 75” tv. We love the stand and would recommend it to anyone. It is adjustable from side to side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ----------------------------------------------

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done a great job and fast---------------------------------------------------------------------------------

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, Kind and efficient. Excellent customer service and kill level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer was literally the best experience we have had for any electronic service. Prompt professional and great to work with ! He is the install mgr for Clackamas and needs to be recognized!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team that came to install the TV were fantastic. They were professional, courteous and knowledgeable. Amazing service, I will be sure to use Geek Squad for any future installation/set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank the gods for Geek Squad. They showed up early, took great care with my TV installation and even sat down to explain in detail how to use my tv and mount. A+++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed squad installation of tv was outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service installer was excellent, did an outstanding job. He was very polite and answered all of my questions. I would highly recommend this service to all customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes very Quick

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All was connected nice job and friendly and cleaned up after his job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech removed my old tv off the wall & installed the new set including my cable & Apple TV. He was courteous, professional, & quick. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install and mounting on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technicians who did a great job. Asked for and listened to my preferences during installation. Good communication.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek squad technitions were the Best. They installed and setup flawlessly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding, professional, efficient service!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team that came to our home was friendly and skilled. They provided exceptional service and are a wonderful reflection of Best Buy attention to customers and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and wall Mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job of installing the TV and Mount. Also connected TV to internet and tested features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mount Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe Lewis was awesome! Did a great job! Took a very consultative approach and respected the space!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say enough good things about Phil and the gentleman that was working with him. Did a great job on everything and explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in and my new TV was mounted in no time! Great guys, easy to talk to, answered all my questions. Would love to have them back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our 65" tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service by Geek squad! They made the installation of the 65" tv look so easy. Thank you for sharing your expertise and answering our questions!

    I would recommend this to a friend