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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1239 Showing 24,761-24,780 of 38,693 reviews
  • Rated 4 out of 5 stars

    ELITE DUO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were SUPER polite, very knowledgeable & the mounted the TV & connected the soundbar fairly quickly. I wish ALL deliveries were this efficient. GEEK SQUAD is THE BEST!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job mounting the 50” flatscreen in my garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made the whole process quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent ensured everything was installed and working correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy stands behind their product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was kind, personable, instructed me on their use of the equipment, I had me sign up for next flex.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Good quality and was safe installing my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was efficient, on time, knowledgable and polite. Couldnt ask for better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    President

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys we the best ! Came in . Did the job and left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek guys were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have gone crazy trying to install wall mont and Tv. They did it in less than n hour and then hooked up all of my components and explained the TV operation and features. Well worth the cost to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service provided by the Geek Squad is absolutely the best, very pleased with them, the do quality work and provide great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad guys were very professional & did great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new 65" tv in living room. They did a great job and were very professional. Would recommend and if I ever need another tv mounted I won't hesitate to call them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE OUR TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional and asked what our preference was when installing the tv. We couldn’t be happier with the service! THEY WENT ABOVE AND BEYOND!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bud's Take

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is awesome. My wife and I are very happy we purchased the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We had an issue and they were right out here!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No muss, no fuss. The bracket was put up a bit crooked for our TV and they came back out and fixed it with the utmost professionalism and grace. Well done, gentlemen!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Programmed DIRECTV remote incorrectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not properly program the DIRECTV to my device. When I called to ask them to send someone to rectify the situation, they refused. This is not my first experience dealing with Best Buy on an issue like this and I literally hadn’t dealt bought anything from them in many years because of their poor customer service. I finally decided to give them another chance and I’m so disappointed. I won’t be doing it again. It’s not because mistakes were made, it’s because they don’t stand behind what they do to make them right. Paid a premium price for sub par service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tallon was very nice and helpful, he took care of installing my 85" tv, he brought the TV mount for it and made sure everything was working before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carefully mounted my tv over the fire place. This is second time I am taking Geek Squad service. Both times excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting the TV. They were friendly and helpful. And answered all my question and was very patient. They took the time to show this old lady how everything works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE WALL MOUNT IS EXTREMELY WELL MADE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE TWO INDIVIDUALS THAT PUT UP THE TV MOUNT AND CONNECTED IT WERE PROFESSIONALS. THEY DID THERE JOB WITH NO FUSS. THEY WERE OUTSTANDING!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as designed, moves very easy. Will buy another o e for the tv in my room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, professional, and they knew what they were doing. Thanks...

    I would recommend this to a friend