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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1239 Showing 24,761-24,780 of 38,692 reviews
  • Rated 5 out of 5 stars

    ----------------------------------------------

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done a great job and fast---------------------------------------------------------------------------------

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and wall Mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job of installing the TV and Mount. Also connected TV to internet and tested features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always top-notch service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad, as always, performs! They were in and out, totally respectful of my home and my time, and explained everything concisely and time efficiently. Best Buy has our loyalty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mounting work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my 86 in LG television on my wall and hooked up a sound bar system they were very quick I am very thorough I'm in big-screen heaven thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job of installing the price. Best buy has to do a better job of explaining the price. I got charged 500 dollars for 2 Tv's . What a rip off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The way it should work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, efficient installation and patient guidance in explaining the adjustments with the remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys got everything hooked up to all my devices. Did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad in and out - Record Time !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came in, mounted my 85" TV, showed me how to use the remote and they were on their way !! They were the nicest people and did a FANTASTIC job !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my "Movie Theatre"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was awesome! Had it all setup, even and balanced in no time! Needed two people to mount a 70" tv. Thing is massive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD EXPERIENCE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AGENTS INSTALLED MY MOUNT THEN MOUNTED MY 50 IN TV AND DID A REALLY GOOD JOB. MOUNT IS VERY STURDY AND WORKS WELL. ALSO SET UP TV AND SHOWED HOW TO USE THE SMART COMPONENTS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and AV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did double booking for my appointment. Geek Squad did visit my place but did not do anything as the work was already done by Magnolia.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad full of brave men/women

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work was done correctly and the television works! Yeah!! Since June we had dealt with nothing but problems, and no problems this time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad took down a tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came and took down the tv that was previously installed a few years prior. Both were very professional and very nice and knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came to my new home and installed 2 flat screen tvs. The were punctual, efficient and very cordial. I Have always had a positive experience when working with the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 65" TV was installed professionally without any problems. I could definitely use Best Buy to install my TVs in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent mounted a 60" Samsung Q60a TV on wall of my covered patio. He did an excellent job. Very professional. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item I’d recommend it to all friends and family i don’t know what I’d do without it to be completely honest. One of my best purchases at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE BY A GREAT GEEK SQUAD AGENT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who came to my house was wonderful. He installed my TV, programed it and explained how to use it. He was very courteous and I feel he went above and beyond to help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We brought the TV home with us. The mounting crew (Roy) showed up a couple days later to mount it. They were GREAT and show us everything we needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the best of them all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received great service thank you Geek Squad for your excellence

    I would recommend this to a friend