Customer Ratings & Reviews

The techs were knowledgeable and professional. They took the time to answer all of my questions and make sure the setup and installation was done as I wanted.

Team Adrian did a great job from start to finish. Pleasant, knowledgeable, left us understanding how to use all the new set up. Bravo.

Had a very pleasant experience when Javier and crew came to install my 75 inch TV and wall mount. They were fast, efficient, and very professional. If I remember right it only took about an hour or less. No mess and they took all of the boxes which I appreciated. Connected everything and programmed my Direct TV remote. Couldn't have been more pleased.

This smart tv is great!....clear picture & great sound. The delivery agents were knowledgeable, pleasant and professional. They mounted the screen on the wall and set everything up with no issues...very nice guys. We are 100% satisfied.

Techs came in and set up TV and even showed staff how to use it.

The Geek Squad tech Ray is fantastic. The guys came when promised and the job went flawlessly

OMG, They came out with my new TV and unwrapped it and got down the part that needed to connect to the wall mount off the old set. They got it mounted and then got my WIFI and Fire TV and Cubi Apps plus all the other ones I watch on. They showed me how to use the remote. Thank you very much because it is quite different from my old one. They would have mounted my old TV downstairs but I was not ready for that. They picked up all the trash from the TV and it has been perfect since.

This is my second experience using the Geek Squad to mount a new TV. Punctual, completely professional and excellent job. Answered all my questions, tidied up after themselves and made my life easier. I really appreciate them and will continue to maintain my membership.

Gunther and his co-worker were wonderfull guests in my home. They were extremely knowleagable and professional. They answered each and every question I had in complete detail and did an excelllent job in demonstrating all aspects of my new tv and accompanying sound system set up. They removed my extremely heavy 14 year old plasma set with little effort, (nice to be young and strong). Thank you Best Buy Geek Squad!

Only took about 1/2 the time I thought it would. Guys we friendly and explained what they were doing and why, they helped decide on specific location with the worm tube and the outlet made challenging getting it perfectly centered on the wall the wall is 25 feet and 1/2 inch did not make any difference. I would not have attempted mounting it myself even with help seen to many horror stories

WOW, just wow! The technicians were very punctual, professional and knowledgeable! Not to mention that they were very helpful and polite. I couldn’t be happier with them

The two agents were great. They uninstalled our old tv mount and installed our new one. They then mounted the new tv, installed the needed apps and explained how everything worked and made sure we understood it. They were polite and efficient and I would not hesitate to use them again.

The Geek Squad technician arrived wearing mask. He did a great job in opening the packaging and setting the tv in place. He went through all the settings and made sure that the picture would be optimal for my viewing. He also made sure that the tv was connected to my internet so that I would be able to maximize the use of my tv.

Agents were very careful in mounting tv and hooking up all cables. Done very quickly and professionally. They combined all my devices for easy use

The “Squad” mounted tv and connected to my devices. They also gave me advice re parts necessary for another tv setup. They were knowledgeable and efficient and left no mess.

Quality service, GREAT, Installation, 100% clean up. They did a professional job answered all of our questions and followed our instructions. Everything was done perfect in a short period of time. Buy

The agents mounted and connected my new TV to the existing system. They were courteous and knowledgeable, taught me everything I needed to run the show and we had a few laughs along the way. Great stuff.

Very professional. Explained everything in detail and was extremely helpful. Arrived on time and worked efficiently.

Perfect mounting for the very large TV - I did not have the tools or help to complete the work myself; this service was great! The team had the work completed and the TV hung in under 30 minutes. Thank you!

The tv delivery and mounting was done all at the same time. The agents that did the mounting and connection picked up the tv and brought it with them. Very professional, pulled up one of my streaming apps so it was easy for me to access.