Early Black Friday Deals & DoorbustersEnds Nov. 15.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1240 Showing 24,781-24,800 of 38,692 reviews
  • Rated 5 out of 5 stars

    Wall mount

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time and experience Hung 86inch hid all the wires with conceal kit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came out and mounted my patio tv with no issues. They set up everything and connected the tv to all the services that I would need to start streaming shows right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spend the money. Let the pros install it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended. Fast. Friendly. Knowledgable. Great crew at the Auburn Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy stands behind their product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was kind, personable, instructed me on their use of the equipment, I had me sign up for next flex.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No follow up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to my devices. Horizontally it is crooked by 1/2 inch called geek squad two weeks ago no return contact. Also they were going to program my controller and have not done that either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome mounting my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was so professional and very respectful of my house while installing mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy love this for my living room i can move the tv if i ever rearrange furniture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job setting up TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was prompt, courteous, and professional. Did a great job setting up the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A title

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony was excellent. Very helpful and good quality work. Really really really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A professional from beginning to end

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gentleman delivered and insralled the mount and tv and the mini cable box. He removed all the packing materials it was superb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and courteous service!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs did a great job mounting 3 TVs, connected everything & demonstrated how it all worked. The guys were efficient and courteous, I definitely recommend Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents were very professional. They exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He guy came over and did a fantastic job! He even offered additional items for hiding the wires. I wish I would’ve added the service of them hiding it but all and all it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the service and the level of expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv blue ray player installed and tv explained.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service was excellent. The gentleman was repaired what needed repairing and installed the blue ray player correctly, which I could not do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this service to anyone who is unsure about mounting their own TV. The team is very detailed and organized. They come on time and make sure the mount is to your satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job connecting my TV to all my devices. He tested everything and when he left we knew how to use everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our tv quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were wonderful. They even gave us a mini-lesson on how to use the remote control for the tv. They were very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service is the best ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV, plugged in all my devices, tested everything before leaving, cleaned up any mess and returned my set of unused short HDMI cables for credit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional, knowledgeable and very polite. They checked every single detail of the installation of my TV Thank you so much for your help. God bless you, guys.

    I would recommend this to a friend