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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1240 Showing 24,781-24,800 of 38,693 reviews
  • Rated 4 out of 5 stars

    Mr J. Stewart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well during setup, however after a few days I tried to get the captions to appear and have failed to get them set up correctly.. guess I will have to call them back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    And he was quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was great. On time and patiently stayed till we were satisfied we knew how to work it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians have done several installations in our home and have always done an outstanding job. They take care of the surroundings are courteous, polite and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, would highly recommended. impress with amount of time taken too details.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek-squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys where courteous and fast. It wasn't easy hanging my TV but they found a way and All with having my nephew ask a billion questions during the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Living room TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for what we want to do with it. Used to cast Peloton monitor and play PS5 games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. they went right at it and had it up in no time. walked us thru how to use and gave us tips. very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the total tech support!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy came at the scheduled time and mounted my 65in TV over my fireplace seamlessly. He even helped me hook everything up to my TV! Will definitely use them to mount my other TV’s!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounted My TV Perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting service was perfect and all of my devices were connected accurately. Great Price for TV Installation and Mounting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice and resistant support. Excellent work provided by the team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out were friendly, and thorough. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the services. The gentleman came out and didn't take long at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is fast and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work and customer support ! Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad service a+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service, knowledgeable and nice to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TVs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were on time! Good communication and personable! Confident in their abilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium TV Mounting (TV Connect and Setup Included

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Premium TV Mounting (TV Connect and Setup Included) worked great with my new Sony - 85" Class - LED - X850F Series - 2160p - Smart - 4K UHD TV with HDR. I would buy it again if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instllation

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoyed not worring about installing out big screen. We left it for the experts and it was the best decision we could have made.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    65" 4K smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this tv to replace ours that was broken during a move. The one small thing that makes it less than perfect is that I thought I selected the same 65" 4K LG 8200 we had, but the new one is a step down from our original tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Geek Squad guys were great! They were Prompt, Polite, Considerate, Knowledgeable, and Efficient. This is why we buy from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid built full motion Mount your television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sanus mount is full motion and built solid to hold your television investment without you worrying if it’s going to drop it.

    I would recommend this to a friend