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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1241 Showing 24,801-24,820 of 38,693 reviews
  • Rated 5 out of 5 stars

    Love the tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with the tv great for movies and my ps5 the color the details in it its just amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 75" LG TV wall mounted by the Geek Squad...Very knowledgeable about placement height and explained everything about procedure..Very happy G.S.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were very nice and did a great job im very happy with the work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Friendly Frank Fendal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a big screen removed and a new one installed. The service was fast and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and did a amazing job. Well worth the money to have them instal our new tv and sound bar. They also moved old tv to another location and installed it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that mounted the tv were very professional and polite bc I’m typically weary about who I invite into my home. I felt very comfortable and the services were done fast and properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was terrific. In and out in no time and cleaned up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Shelf Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought and mounted my TV then connected everything!!! Awesome Job!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents called before arrival and upon arrival. Neat, clean and got right to the task at hand. The were friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65" Frame Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went beyond my expectations. They were clean and helped with wiring through a tricky wall setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent had to remove and remount one of my TV’s to install my Apple TV. He was cautious to not mark any walls or Create any damage. Very professional in his work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coordinated with me to fit appointment to my availability. Arrived on time, followed cdc guidelines on covid 19 precautions. Mounted my TV and cleaned up afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation of my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and answered all my questions. Both Billy and Patch are excellent technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents were prompt and efficient could not have been any nicer or efficient

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Know what your buying......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live in a hundred year old house. It has paneling over lath plaster. EWWWW! We could not find a stud through the wall. Went to Best Buy where we were told they could "figure something out" which we took to mean they could find the studs and hang the tv on the wall like we wanted. Nope. They could do no better. I can read and plug stuff in. May take me longer but I could figure out how to program it. It looked pretty simple. I could get my daughter to help if needed. What we could not do is mount the tv on the wall and that was the only reason we went with installation. The Geek Squad guy was cool and attentive and the situation was not his fault. Just a shout out that they cannot mount a wall tv in all situations.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We should be able to measure the walls or scope them with our tools, and I'm sorry to hear you were not satisfied with the service you paid for. Call us over the phone at (800) 433-5778 to see if we can assign a new installer that could assist you with mounting your TV!

  • Rated 5 out of 5 stars

    Great Mobility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mobility! Arms can swing wide left, right, up and downwards. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excels, once again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! Couldn’t have asked for anything better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting bracket for wall mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mounting. Adjusts to your preference whether side to side or tilt up and down. Great mount to get it exactly like you prefer it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giy came and installed everything top motch. He was super friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy way to get a screen professionally mounted. Tge guys that came were professional, friendly and knowledgeable

    I would recommend this to a friend