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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1241 Showing 24,801-24,820 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleasant and professional. The functions on the remote for the replacement TV is not working like it did with the first TV purchased. Not sure what to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install rv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good customer service Very knowledgeable and friendly Fast and Prompt and on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wack service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carried my tv upstairs and left in the masterbedroom. Thanks for the help guys.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ELITE DUO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were SUPER polite, very knowledgeable & the mounted the TV & connected the soundbar fairly quickly. I wish ALL deliveries were this efficient. GEEK SQUAD is THE BEST!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were punctual and professional. They helped me understand the product well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are the best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it having Geek Squad install it; makes the TV and sound bar look complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was on sale and highly recommended by the salesman. He was right this is a great TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sony tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally ordered a 48" tv but this 55" fits much better in my space. Great picture!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for keeping TV stable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representative gave a thorough explanation of what I needed for best reception and did a great job of stabilizing my TV. Have referred friend to Geek Squad installation, maintenance and repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to go with installation by the pros and we do not regret it. The installers were prompt, quick, knowledgeable, and even cleaned up after themselves!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service I would highly recommend them they’re efficient too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Guys were great, efficient and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good manners to start! Efficient and professional workmanship

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a phenomenal job installing my tv. They were fast and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team members, installed and cleaned up the mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 2 TVs quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs installed my 2 TVs and connected all necessary devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted tv and did a good job. Sturdy mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and the set up didnt take very long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service. Piece of mind. Best Buy has really good after sales service Amazing gadget to use!! Love every moment of it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agents were very friendly and quickly installed our tv and we were very pleased!

    I would recommend this to a friend