Customer Ratings & Reviews

Excellent service. Provided information for our questions.

Joe Lewis was awesome! Did a great job! Took a very consultative approach and respected the space!

The agents did a thorough and neat job. The large screen is more of a challenge than I felt up to. The squad people really knew what they were doin with installation and set up.

Excellent and knowledgeable installers. Followed up immediately on an sound problem.

The gentlemen were quick and knowledgeable. Cant thank them enough.

Geek Squad set up new tv, reviewed controls and made certain any questions I might have were fully addressed. Job well done!

The Geek Squad is the greatest. They have helped us with all our appliances, from washers and dryers to cell phones and tablets. We can't thank them enough!

Easy way to get a screen professionally mounted. Tge guys that came were professional, friendly and knowledgeable

The agents that mounted this TV were very professional and fast. They were in and out quickly. They cleaned up after themselves and the mounting was perfect.

The flat screen and TV connected to an existing home entertainment center. The Geek squad insured that all aspects were functioning properly when the installation was complete.

I did not use this TVCONNECT 5 and payed for it on my Visa card and I am still waiting to be reimbursed. I have called the company more than 3 times and no response

The agent surveyed how our old television had been hung over the fireplace, and with a few minor adjustments, he had the new television up in no time.

They were good and fast and on time.^^^^^^^^^^^^^^^^

Very friendly and knowledgable tech. Carefully explained how to use all remotes.

Geek squad did a great job getting this all installed and quickly.

Great installation and excellent service by the two guys that helped me!

Free standard wall mounting when you buy your new tv. Not a bad deal and techs at the store in my area were great.

Its better experience with best buy, the technician had good customer relations. I enjoyed the service and I will 100 percent want to have business with them Thank you

Good work mounted right and in a short time very professional staff

Everything appeared to be working properly until the installer left and we turned off the tv. When we turned it on the next day, the new tv and new sonos soundbar connected to it were not reading each other and we couldn't get the sound on without using the Sonos app on my phone to activate it. I learned this from our sales rep who walked me through it the first time. However, when we turned the tv off, we were still not able to get the sound on without going into the phone app. We scheduled a do over by calling the Geek Squad and it took a few minutes for him to realize the tv setup needed to be changed to allow the sound to come on automatically. He was great! Everything is good now.