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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1242 Showing 24,821-24,840 of 38,693 reviews
  • Rated 5 out of 5 stars

    Things went good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed my TV were great. I only wish Best Buy would have told me I needed a TV mount beforehand. I feel like I could have gotten a better deal than buying on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install and mounting on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technicians who did a great job. Asked for and listened to my preferences during installation. Good communication.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always courteous and professional. The young man knew what he was doing and did it well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad professionally mounted my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian and Nick did a good job mounting my TV above the fire place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and fast guys. They handled everything and also made sure everywhere was tidy before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were both professional & polite. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and was knowledgeable what they were doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very thorough and very helpful. No problems with installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Sound Bar set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed the Sound bar did a great job. They also showed us how to maximize the sound quality based on the application we were in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great, Mark was very helpful and made sure they this is were I wanted by my mountain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!!! very helpful so much appreciated, will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good job. The guys know what they’re doing. Professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was professional and very knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 85" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. The team was prompt, polite and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed everything very fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job! They were very patient. They asked us where we wanted everything placed. They asked us if we needed anything else and cleaned up before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great move and install of my Samsung Frame TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard and confusing to set up the appointment. Was cut off several times. Once the appointment was finally able to setup the service was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, tech fully explained the issues I had and fixed the problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech guys came in and installed my TV above the fireplace. They were quick, professional and didn’t make a mess. I am very happy with the service I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a good job. Very friendly and efficient. finished the job in no time. These guys have installed 4 TV's for me over the years. Worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    late start

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only getting a 4 star because they had a 3 hour window and they arrived after the window...It was only a couple of minutes, but I had to take off work and they were late. The install went fine and the 2 gentlemen who did the install did a great job.

    I would recommend this to a friend