Early Black Friday Deals & DoorbustersEnds Nov. 15.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1242 Showing 24,821-24,840 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad TV mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice guys, did an awesome job, and even fixed our one tv so instead of using two remotes we only have to use one. Highly suggest using geek squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks werre there on time and did a very good

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks were there on tie and did a very good job of installing my wall mount. They even cleaned up the area when finished. I'm very happy with their work and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was great!! Excellent professional work & service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were great and customer friendly. Service was efficient, clean and well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent installation. Prompt, efficient and very friendly. Took the time to go over the new TV operation and features and programmed TV and remotes. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very honest review, I have had no issues at all with Geek squad, they are so helpful, they are communicative and really care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was timely, polite, and professional. The installation was a breeze and we are thoroughly enjoying our new Sony TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew arrived on time, were courteous. The did a great job mounting my 70” above the fireplace. They adjusted my settings & cleaned up before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The deliovery was very good and met all my expectation. The techs explained all the features and even told me to call him personally if I have any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad cannot be beat!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fast, so neat - Geek Squad cannot be beat! If you sign up for their tech program costs are very reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad expediate installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and setup al my devices in a very professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad to the rescure

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys showed up a bit late but did the job--all went well with the adjustment and the learning process--love the tv and a big improvement over previous--thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup was quick and professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was great - took great care setting up the TV. No complaints - would not hesitate to use them again to setup a big TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers worked quickly and communicated very well with me about the installation, where I'd like the TV, etc. They left no mess behind; I'd highly recommend this service if you need a TV mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv mount quickly!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The recommend tv mount size wasn’t fitting when combined with the tv. Best Buy exchanged it and an employee came out both days to mouth the tv!! Excellent customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were very professional and came up with a creative solution to place the TV on the wall.. Glad I went with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a really nice mount, offers a lot of freedom for how you can mount your TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed and I’m very happy with it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to my home and set the tv up. I’m very happy with it. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were quick and efficient. They were instructive on how to use the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service and the prices are un beautiful thing to wouldn’t go anywhere else because I am satisfied with the customer service and experience

    I would recommend this to a friend