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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1243 Showing 24,841-24,860 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asheville team of Brandon and Noah are extremely professional and knowledgeable. They have installed two 75” TVs and it is because of them that we felt confident in purchasing the second tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation of TV over chimney

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technicians were very qualified and they mounted the TV within 2 hours. The price for the installation of $300.00 up front and then another $216.00 as the installation starts is a little exorbitant and I find it to be excessive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 75 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Showed up on time, and were very knowledgeable about their job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent helped me better understand my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was prompt, and complete, and fast. And the agent was clearly knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV perfectly and quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were awesome, helpful, professional, and so cordial. Thank you so much! So glad I am a Total Tech member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very knowledgeable, professional and clean! They set up our new tv and showed us how to work everything. They made it easy. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers where prompt, friendly, and got the job done right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a flat bracket. Installed and cleaned up. Friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were professional and masked for our protection and cleaned everything they touch the TV was at the correct and centered where we request....Excellent Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike another review I posted, this service was done by the real Geek Squad. They were quick, courteous, and did an excellent job of mounting my LG OLED tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was prompt in arrival and installation.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both gentlemen worked together and got my T V working properly. You sent your best out. Made sure all my questions were answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Hanging The TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for being so prompt and professional, it was such a smooth process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The location needed to be changed and it was done to our complete satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv and connected it to all the devices. They were both very helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad Tech was a true professional .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech did a great job installing the "no wire" showing device. I am extremely happy with the entire look,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad did a good job of installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected all of my equipment in a professional job. I was worried how the wires would be hidden but you do not see the wires after they were hidden in the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Mini set-up to Nest Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the Google Mini so it connected to the Nest Thermostat correctly. Also, he tweaked some other settings that would make it easier to use the Google Home portion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, Christain did a great job. Had to change mount somewhat do to bigger upgrade. Very professional. Love my total tech membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable technician, unit was set up professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, would highly recommended. impress with amount of time taken too details.

    I would recommend this to a friend