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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1243 Showing 24,841-24,860 of 38,693 reviews
  • Rated 5 out of 5 stars

    Good job, in and out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen came in and set up my TV on the wall. I asked them to center it, they did a pretty good job. Fairly cleanly and respected my household and slid on some boot covers for my carpeted house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was helpful working with me to get the right height 4 the installation of my TV on the wall. They were professional, fast and friendly. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MarzellaC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the service I received. My TV was expertly positioned and mounted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very good. took away the old TV. I wish there would have been an option to install the wires in the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for providing this service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was so needed and your team was the best! Professional and courteous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that showed up were very straight forward on what they were able to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeds Expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul was the name of our tech, he was neat (very), quick, efficient, knowledgeable and extremely professional. Well worth becoming a member of the Geek Squad Service! Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr J. Stewart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well during setup, however after a few days I tried to get the captions to appear and have failed to get them set up correctly.. guess I will have to call them back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people were really good and very polite. I am very satisfied with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad cannot be beat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fast, so neat - Geek Squad cannot be beat! If you sign up for their tech program costs are very reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy way to get a screen professionally mounted. Tge guys that came were professional, friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my speakers and surround soun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I were so very happy with the service we received what a GREAT experience this was. customer service has not died with this Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carefully mounted my tv over the fire place. This is second time I am taking Geek Squad service. Both times excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, experienced, kind and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were very polite and professional, asked us for feedback and ideas on where to mount as well as giving us their opinion for optimal viewing experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A job well done, protocols were observed amd respected in our home as the job was being done which we really appreciated in this critical time of pandemic existence

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth my money.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this tv. From the size, colors, sound, and its solor rechargeable remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation team is awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sarah is an amazing tech! Love having her come to our home to install our television! So professional and knows what she is doing! Will always ask for her when we need tech support if any kind!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Geek squad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with Geek squad services. The agent's pleasant to help with all my request.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing TVs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the professionalism of the Geek Squad folks. All of the Geek Squad workers were friendly, informative & well versed on the technology/hardware that they installed.

    I would recommend this to a friend