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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1244 Showing 24,861-24,880 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was efficient, on time, knowledgable and polite. Couldnt ask for better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv intallation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered as promised. Waiting for the technician To mount the tv. Technician provided all the info needed for is to get the right mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted new tv in man cave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service with great support! The guys came in setup and programmed my sound bar with no problem. Great staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad pull ups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted new 77” oled. I would be way to scared. One of the agents did a pull up on the mount so I guess I can trust it will hold. Awesome job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician who came and installed my TV's was fantastic. Definitely worse the money to pay them so I did not have to hassle with running cords to the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation of my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and answered all my questions. Both Billy and Patch are excellent technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    And he was quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was great. On time and patiently stayed till we were satisfied we knew how to work it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every Agent that has helped us thru the years has been respectful, knowledgeable, on time, makes sure we are satisfied, and completely set up before they leave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and fast guys. They handled everything and also made sure everywhere was tidy before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad mounted our TV very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and completed the setup. They were very personable and professional. I would highly recommend this Geeksquad team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with the tv great for movies and my ps5 the color the details in it its just amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 65" QLEDTV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed our purchased 65" Samsung QLEDTV above fireplace with no issues and job well done. Also setup our DirecTV box and Fire Stick with clean wiring and excellent results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time inform you when they would be there took the time to explain how my television work very professional and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt delivery service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Friendly team. Was nice to not have to worry about breaking my new tv trying to Mount myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great experiance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    put tv on wall set the tv up adjusted the remote and wi fi tech was very neat and . smart a pleasure to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Living room TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for what we want to do with it. Used to cast Peloton monitor and play PS5 games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad efficient and thorough!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the Geek squad was very efficient and they set everything up great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I would hang the TV by myself. However my wife suggested using Best Buy, as usual the wife was right. They hung it, no issues and no follow up required. Thanks Best Buy,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vic was the person that installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job, very friendly and professional…. Thank you very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time service purchaser, very pleased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, efficient, and took the time to answer my questions without making me feel rushed. Big thanks to them! They did a great job!

    I would recommend this to a friend