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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1245 Showing 24,881-24,900 of 38,692 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent home assistant program, they could you before to confirm hours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek squad technitions were the Best. They installed and setup flawlessly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, Kind and efficient. Excellent customer service and kill level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth my money.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this tv. From the size, colors, sound, and its solor rechargeable remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service, all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Tech was on time and very respectful of my home. I have always been happy with the service that Geek Squad provides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed the equipment efficiently

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech installed tv mount, connected it to my tv and made certain the equipment was operating correctly. He also instructed us about how to manipulate the tv mount. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Friendly Frank Fendal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a big screen removed and a new one installed. The service was fast and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad technician was friendly, fast, and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting My TV Above the Fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was wonderful and very knowledgable. I wish I would have done this before. It frees so much space up in the living room. I would recommend this to anyone worried about hanging their TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents mounted my TV and connected all of my devices properly. They were efficient and the work was done cleanly and respectfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Agents … Above and beyond.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agents went above and beyond with setting up the new TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was quick and fast only downside is they left the wires and when asked they said they are not allowed to make a hole in wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service. were courteous and prompt. Well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad did outstanding job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad showed up on time and ready to get right to work. Very helpful, answered any questions, explained what he was doing and how the mount worked once installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV overall

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy watching my shows and movies on such a great tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV did not last a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV works well but the last one (exactly like this one isn't over a year old and the electronics failed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TVs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were on time! Good communication and personable! Confident in their abilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guy was very good at his job professional and very informative. I am very happy with all his work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for my TV mounting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen took down our old TV and mount and put up a new mount and TV and set us up completely. They were very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people from Geek Squad arrived on time and took due care in removing the old set and installing the new set.

    I would recommend this to a friend