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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1246 Showing 24,901-24,920 of 38,693 reviews
  • Rated 5 out of 5 stars

    TV mounted within a cabinet with a lift mechanize

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not the usual TV mount, but the two Geek Squad team was helpful, knowledgeable and pleasant to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation crew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend calling them before scheduling to ensure that you bought everything you thought you needed. No fault to them, just an insider tip from someone who made a mistake.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service. Highly recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs arrived on time, were polite & got the TV installed in less than 30 minutes. I would give 10 stars if possible.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 4 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A subcontractor installed my TV for Geek Squad. It included a sound bar & connection to AT&T UVerse. Physical installation is very professional but it took some coaching to get the UVerse connection right & they had difficulty setting up the UVerse remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very honest review, I have had no issues at all with Geek squad, they are so helpful, they are communicative and really care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete thorough job. Got everything attached up and running. Even did a little extra chore on another TV that was bugging me. He fixed it when Xfinity could not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I won't take chances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing the TV and it's worth it (it takes away all the stress and it puts the responsibility on Best Buy). They did a great job of aligning it and setting it up from A-Z.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted new tv in man cave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service with great support! The guys came in setup and programmed my sound bar with no problem. Great staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mounting work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my 86 in LG television on my wall and hooked up a sound bar system they were very quick I am very thorough I'm in big-screen heaven thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item I’d recommend it to all friends and family i don’t know what I’d do without it to be completely honest. One of my best purchases at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad in and out - Record Time !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came in, mounted my 85" TV, showed me how to use the remote and they were on their way !! They were the nicest people and did a FANTASTIC job !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad took down a tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came and took down the tv that was previously installed a few years prior. Both were very professional and very nice and knew what they were doing.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great service

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The squad does great, 10/10 would always recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sony tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally ordered a 48" tv but this 55" fits much better in my space. Great picture!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted our 65" Vizio and had everything up & running in no time at all. They answered all questions we had and they cleaned up all packaging with them. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were efficient in removing the prior tv, installing the new one & making sure it worked as advertised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting my TV! I will definitely use them again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional and Courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very thorough and very professional. I'd give 5 stars, but they probably should have sent another person to help with the size of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people from Geek Squad arrived on time and took due care in removing the old set and installing the new set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has Great People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has great people and they do a great job.

    I would recommend this to a friend