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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1247 Showing 24,921-24,940 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always courteous and professional. The young man knew what he was doing and did it well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secured TV to wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad to have tv mounted to wall. Would have thought it would have been centered, but ended up working out. Mom is enjoying her new 50", and the tree off to the side, she loves it! T.Y.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We brought the TV home with us. The mounting crew (Roy) showed up a couple days later to mount it. They were GREAT and show us everything we needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were punctual and professional. They helped me understand the product well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are the best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it having Geek Squad install it; makes the TV and sound bar look complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guy was very good at his job professional and very informative. I am very happy with all his work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your man came on a rainy day and was very careful ,took his shoes off before entering . First class job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installers were very friendly, accommodating and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set and install went perfectly. Very polite and kind installers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv blue ray player installed and tv explained.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service was excellent. The gentleman was repaired what needed repairing and installed the blue ray player correctly, which I could not do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Top Notch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted, connected, answered questions about my new set and accessories. Personable and very friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No follow up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to my devices. Horizontally it is crooked by 1/2 inch called geek squad two weeks ago no return contact. Also they were going to program my controller and have not done that either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Smart as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Geek squad are so professional. They know how to Install basic software which is so difficult otherwise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted my TV and connected my devices. They were pleasant and efficient. The work was done in record time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent custoner service, friendly and experts at their jobs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im very pleased with the service. very patient and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All out TVs got put up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service comes with perks that come in handy in our bugger home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Job done very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He used mounting screws for the TV that were to short and my TV almost fell to the floor when I put it on the bracket. I had to go and buy new screws

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jared was on time, professional and got the job done quickly and perfect;ly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Breakroom tv setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentlemen prepared. And on time. Very pleasant. Happy with the outcome.

    I would recommend this to a friend