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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1248 Showing 24,941-24,960 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad installed our tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were wonderful. They even gave us a mini-lesson on how to use the remote control for the tv. They were very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent from Corpus Christi is patient, friendly and quite capable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was not happy about the price to hang the tv... but now that they did it i am happy! they hid all cords and boxes behind the tv. only thing is they should not charge extra $100 for above fireplace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent installed TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent surveyed how our old television had been hung over the fireplace, and with a few minor adjustments, he had the new television up in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for older people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is 60 years old and i cant mount a 75" tv on the wall by myself which is why i was glad best buy offered this service. You are also covered for a year should it fail giving us peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a nice and helpful technician set up the tv. He was very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agents were very friendly and quickly installed our tv and we were very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two man team came over hooked it up (75" TV and Soundbar), gave my family instructions on how to use it properly. They were not in any hurry for the next job. Kool dudes. Thanks Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was quick and fast only downside is they left the wires and when asked they said they are not allowed to make a hole in wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the greatest. They have helped us with all our appliances, from washers and dryers to cell phones and tablets. We can't thank them enough!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV MOUNTED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did excellent job mounting my tv. All cables and plugs are neatly disguised behind the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always top-notch service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad, as always, performs! They were in and out, totally respectful of my home and my time, and explained everything concisely and time efficiently. Best Buy has our loyalty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were on time (I believe actually earlier than expected), kind, and very professional. They were very helpful and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable installer and very patient educating us about operations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75” TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted this TV were very professional and fast. They were in and out quickly. They cleaned up after themselves and the mounting was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and they care about them customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD EXPERIENCE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AGENTS INSTALLED MY MOUNT THEN MOUNTED MY 50 IN TV AND DID A REALLY GOOD JOB. MOUNT IS VERY STURDY AND WORKS WELL. ALSO SET UP TV AND SHOWED HOW TO USE THE SMART COMPONENTS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time early even very knowledgeable connected all of my equipment flawlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assists

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful supervisor. Polite & patient delivery / set up personnel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice guys, did an awesome job, and even fixed our one tv so instead of using two remotes we only have to use one. Highly suggest using geek squad!!

    I would recommend this to a friend