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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1248 Showing 24,941-24,960 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent Outdoor Rated Television & Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew from Best Buy not only recommended a great outdoor rated television but, also did a fantastic job of installation. I am very happy with everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart and helpful geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a small debate on the TV's placement on the wall, the bracket was installed a little bit lower than I wanted. I can live with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad conscientious and thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was excellent. Patient and thorough. Although follow questions up a bit of a challenge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very friendly and knowledgeable. They mounted and connected my TV perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality, knowledgeable professionals showed up at my house! Couldn't ask for more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65" Frame Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went beyond my expectations. They were clean and helped with wiring through a tricky wall setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad these geeks exist. Because I don't even know how to use this mouse thing. I use to put in on the floor and I thought it was used for the foot. Thanks geeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever. Would recommend to all. They came they saw they conquered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our 65" tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service by Geek squad! They made the installation of the 65" tv look so easy. Thank you for sharing your expertise and answering our questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up new tv, reviewed controls and made certain any questions I might have were fully addressed. Job well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people from Geek Squad arrived on time and took due care in removing the old set and installing the new set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Geek squad are so professional. They know how to Install basic software which is so difficult otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent who installed our 75 inch Samsung was very knowledgeable and courteous. He answered all of our questions and took us through a tutorial on how to operate the TV and mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv/Wall installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam did a great job installing my 75 inch Samsung tv. Cut the hole for the custom wall plug and install my Samsung wireless speakers system like a pro. Great service from start to finish

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech were on time and very knowledgeable. My tv was broken when they opened the box. They could not mount the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank the gods for Geek Squad. They showed up early, took great care with my TV installation and even sat down to explain in detail how to use my tv and mount. A+++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed squad installation of tv was outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service installer was excellent, did an outstanding job. He was very polite and answered all of my questions. I would highly recommend this service to all customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were first rate. They did a great job and set up our system exactly as we wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting bracket for wall mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mounting. Adjusts to your preference whether side to side or tilt up and down. Great mount to get it exactly like you prefer it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad guys were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did a great job installing wall tv mount. I had already set-up tv so they gave great advice on apps and other products to use in conjunction with cable provider and apps. Very friendly and courteous.

    I would recommend this to a friend