Early Black Friday Deals & DoorbustersEnds Nov. 15.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1248 Showing 24,941-24,960 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who came to my house was quick and very knowledgeable about mounting TVs. I highly recommend geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not disappointed!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite, professional and patient in exposing my new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All done very smoothly without any issues. Great communication leading up to our appointment. Definitely knew what they were doing! Made it all look easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Top Notch!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted, connected, answered questions about my new set and accessories. Personable and very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the win!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to have the geek squad come out and mount my 75 inch TV and I am so happy I did! They were very courteous and did an amazing job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, they knew what they were doing, quick and excellent customer service .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their service really helped me when I had questions and concerns.they easily answered all my question and tv now works fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped to install my TV successfully. Initially they mentioned that there’s not enough space to hold the trash in their truck but upon request, they helped to dispose the trash together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five Star Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad provided five star service delivering my TV’s, installing the brackets and hiding the cables inside of the wall. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was really good, the two people that came were very efficient and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv, and moved a tv Mount and tv to a different room. They set my sound system and programmed remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was prompt and knowledgeable . He got the TV put up and made sure everything was working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry Free Installs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Folks always come prepared and they do a great job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional and Courteous

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very thorough and very professional. I'd give 5 stars, but they probably should have sent another person to help with the size of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my TV Quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job mounting the 50” flatscreen in my garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Very fast and professional. Installed perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had to pay twice!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was $5000 when installed improperly by Best Buy, but 3 years later they charged again for their mistakes when it was about to fall of the wall. Been a customer for over 35 years and have Geek yearly support. Not Happy!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Honey bee

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job couldn’t ask for any better showed up when they were supposed to no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent team!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice and resistant support. Excellent work provided by the team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch install!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out were friendly, and thorough. Highly recommended!

    I would recommend this to a friend