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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1249 Showing 24,961-24,980 of 38,693 reviews
  • Rated 5 out of 5 stars

    Tv intallation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered as promised. Waiting for the technician To mount the tv. Technician provided all the info needed for is to get the right mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wack service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carried my tv upstairs and left in the masterbedroom. Thanks for the help guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, knowledgeable, professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe Goldenberg was professional,knowledgeable, and went out of his way to solve my problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my tv's and hooked all the connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, Christain did a great job. Had to change mount somewhat do to bigger upgrade. Very professional. Love my total tech membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was prompt and knowledgeable . He got the TV put up and made sure everything was working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attentive, careful, and very professional Geek Squad installation of a new TV wall mount and TV! Thank you Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing a big tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite, timely and professional installation - we were very pleased with the entire experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was Awsome, respectful, and friendly. It was a pleasure to have them in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service is the best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV, plugged in all my devices, tested everything before leaving, cleaned up any mess and returned my set of unused short HDMI cables for credit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complication TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount was for an 85" Sony 4K TV and was installed in minutes by the Tech Squad. Thank you Miquel and Phil!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad scheduling, install and set-up was perf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents knew just what to do when uninstalling old and installing new tv and components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service and the prices are un beautiful thing to wouldn’t go anywhere else because I am satisfied with the customer service and experience

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job of installing the price. Best buy has to do a better job of explaining the price. I got charged 500 dollars for 2 Tv's . What a rip off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service, all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Tech was on time and very respectful of my home. I have always been happy with the service that Geek Squad provides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew arrived on time, were courteous. The did a great job mounting my 70” above the fireplace. They adjusted my settings & cleaned up before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the geek squad was very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use this TVCONNECT 5 and payed for it on my Visa card and I am still waiting to be reimbursed. I have called the company more than 3 times and no response

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people were really good and very polite. I am very satisfied with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instillation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team I believe was Shawn and another young man were excellent. I will be using them in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad nicely installed our new TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed new tv, Apple TV and sound bar. They mounted TV above our fireplace just where we wanted.

    I would recommend this to a friend