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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1249 Showing 24,961-24,980 of 38,692 reviews
  • Rated 5 out of 5 stars

    Bud's Take

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is awesome. My wife and I are very happy we purchased the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time with great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy technicians were on time and communication was great with emails and calls before showing up to my house. They mounted the TV in a few minutes. Very happy with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complication TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount was for an 85" Sony 4K TV and was installed in minutes by the Tech Squad. Thank you Miquel and Phil!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made the whole process quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent ensured everything was installed and working correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect and Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth having our 82" TV installed and connected. Techs were great and super friendly, they knew exactly what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer and computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, he was patient, kind, communicate well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys installed my 4k TV and set up my 4k receiver. On time and did a great job. Everything worked perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mobility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mobility! Arms can swing wide left, right, up and downwards. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome geek squad person!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service! The Geek squad person that came to mount my tv was awesome! Very knowledgeable. I would definitely recommend him specifically

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Agents were very friendly and polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents were very friendly and polite. The took the time to make sure the TV was centered and mounted on the wall correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was prompt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time, were friendly and courteous. They got the job done quickly and did the job well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers took the worry away of my 65-in TV falling off the wall like I've seen on some court TV shows

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's were very professional set up all my items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instillation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team I believe was Shawn and another young man were excellent. I will be using them in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad nicely installed our new TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed new tv, Apple TV and sound bar. They mounted TV above our fireplace just where we wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount installed for our 75 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team from Best Buy did an excellent job installing the mount and hiding wires for our new 75 inch TV which was just too big for us to handle ourselves. They did a great job quickly and correctly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything went very well!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a very nice job, courteous and clean! Quick and aware of our nice home, took all precautions to keep tidey while setting up and removing all waste from job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is awesome! They are always extremely knowledgeable, professional, and very helpful. They are consistent across the board with their technological support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed in a timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents were well versed in what to do, each having a set of tasks to do in order to install mounting bracket and mount the tv. No wasted time or steps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice guys and great work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek team was professional, experienced and thorough. They unboxed my TV, mounted it, made sure everything worked properly and took the box and packing materials with them.

    I would recommend this to a friend