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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1249 Showing 24,961-24,980 of 38,693 reviews
  • Rated 5 out of 5 stars

    Professional done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent quickly mounted and setup my tv completely. Removed the outdated tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rowell is Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rowell was timely, very informative, very personable. He did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tallon was very nice and helpful, he took care of installing my 85" tv, he brought the TV mount for it and made sure everything was working before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the technicians who installed my TV was really professional, great and attentive to detail. Really provided great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went well and the geek squad was very helpful and friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installers were very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The company Best Buy hired were very professional. They were very honest aswell, telling me that the mount was not the right size and Best Buy corrected the issue. They were also not rushed, taking our requests to adjust the tv and connect our antenna

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 75" LG TV wall mounted by the Geek Squad...Very knowledgeable about placement height and explained everything about procedure..Very happy G.S.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE OUR TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional and asked what our preference was when installing the tv. We couldn’t be happier with the service! THEY WENT ABOVE AND BEYOND!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional and Prompt

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. They showed up in the time window and completed the job in about 30 minutes. The tv mound is installed at a good location and I have been very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install and mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came and mounted everything and hooked everything up nice and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup was quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was great - took great care setting up the TV. No complaints - would not hesitate to use them again to setup a big TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job connecting my TV to all my devices. He tested everything and when he left we knew how to use everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complication TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount was for an 85" Sony 4K TV and was installed in minutes by the Tech Squad. Thank you Miquel and Phil!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guy was very good at his job professional and very informative. I am very happy with all his work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instillation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team I believe was Shawn and another young man were excellent. I will be using them in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad nicely installed our new TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed new tv, Apple TV and sound bar. They mounted TV above our fireplace just where we wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was prompt and knowledgeable . He got the TV put up and made sure everything was working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New total tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the total tech support package when I purchased the new tv- glad I did. Adam did a fantastic job and he was delightful the entire time and showed us every aspect of our new set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv. They were prompt, courteous and cleaned up after themselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted new tv in man cave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service with great support! The guys came in setup and programmed my sound bar with no problem. Great staff

    I would recommend this to a friend