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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1250 Showing 24,981-25,000 of 38,693 reviews
  • Rated 5 out of 5 stars

    The best Geek squad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with Geek squad services. The agent's pleasant to help with all my request.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time inform you when they would be there took the time to explain how my television work very professional and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very knowledgeable, professional and clean! They set up our new tv and showed us how to work everything. They made it easy. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The deliovery was very good and met all my expectation. The techs explained all the features and even told me to call him personally if I have any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came out and mounted my patio tv with no issues. They set up everything and connected the tv to all the services that I would need to start streaming shows right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad conscientious and thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was excellent. Patient and thorough. Although follow questions up a bit of a challenge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE BY A GREAT GEEK SQUAD AGENT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who came to my house was wonderful. He installed my TV, programed it and explained how to use it. He was very courteous and I feel he went above and beyond to help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is very friendly, and helpful. They set up my tv fast and showed me how to operate everything on the tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    lindajoyce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did hook everything up but the cords are visible and kind of a sloppy job but at least they came and hooked it up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek sguad installed my television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In Geek Sguad, you get true value for your money. The staffs are professionals and most are traditionally respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad mounted our TV very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and completed the setup. They were very personable and professional. I would highly recommend this Geeksquad team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who came to my house was quick and very knowledgeable about mounting TVs. I highly recommend geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Geeks for your installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job and removed all of the oversized packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MarzellaC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the service I received. My TV was expertly positioned and mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for providing this service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was so needed and your team was the best! Professional and courteous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agents did the job quickly and professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv and did all necessary things to get it set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was prompt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time, were friendly and courteous. They got the job done quickly and did the job well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers took the worry away of my 65-in TV falling off the wall like I've seen on some court TV shows

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that showed up were very straight forward on what they were able to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed an 85” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suggested another mounting bracket that was a better solution given weight and location.

    I would recommend this to a friend