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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1251 Showing 25,001-25,020 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were first rate. They did a great job and set up our system exactly as we wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came to my new home and installed 2 flat screen tvs. The were punctual, efficient and very cordial. I Have always had a positive experience when working with the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good team that was sent over

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Associates mounted and explained how to use the tv remote and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A professional from beginning to end

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gentleman delivered and insralled the mount and tv and the mini cable box. He removed all the packing materials it was superb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in very professionally and installed the TV while not only cleaning as they went but insuring everything was working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and courteous service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs did a great job mounting 3 TVs, connected everything & demonstrated how it all worked. The guys were efficient and courteous, I definitely recommend Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new smart tv and the Geek Squad installed it. Great service and good product so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad to the rescure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys showed up a bit late but did the job--all went well with the adjustment and the learning process--love the tv and a big improvement over previous--thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional, knowledgeable and very polite. They checked every single detail of the installation of my TV Thank you so much for your help. God bless you, guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They do what I no longer can or want to do.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a thorough and neat job. The large screen is more of a challenge than I felt up to. The squad people really knew what they were doin with installation and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad pull ups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted new 77” oled. I would be way to scared. One of the agents did a pull up on the mount so I guess I can trust it will hold. Awesome job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He guy came over and did a fantastic job! He even offered additional items for hiding the wires. I wish I would’ve added the service of them hiding it but all and all it was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Multiple TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job of mounting my TV but the DirecTV remote control does not work on two of the TV’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The flat screen and TV connected to an existing home entertainment center. The Geek squad insured that all aspects were functioning properly when the installation was complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer rapor, better experience with Samsun

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its better experience with best buy, the technician had good customer relations. I enjoyed the service and I will 100 percent want to have business with them Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They ate Very helpful! I am not tech savy. They are patient in explaining to me how to use programs installedz

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys installed my 4k TV and set up my 4k receiver. On time and did a great job. Everything worked perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very thorough and very helpful. No problems with installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv, and moved a tv Mount and tv to a different room. They set my sound system and programmed remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't hesitate to use Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad techs are consistently professional and knowledgeable.

    I would recommend this to a friend