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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1251 Showing 25,001-25,020 of 38,692 reviews
  • Rated 5 out of 5 stars

    Fam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome team that mounted and set up my tv. Set up most of my apps on front screen and I was ready to enjoy my tv when they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicest Install Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel could NOT have been nicer and accommodating when installing our TV mount. His helpfulness was unsurpassed during the entire process. Thanks again for a great install experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sony tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally ordered a 48" tv but this 55" fits much better in my space. Great picture!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was terrific. In and out in no time and cleaned up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys arrived on time. Placed my tv on my wall, corner mount just where I wanted it. They were courteous, cleaned up everything and left everything set up and in perfect condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always courteous and professional. The young man knew what he was doing and did it well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job. )))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad comes through again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, helpful, and more than competent. We were totally satisfied with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice guys. Did a good job. They are young and explained a lot, but just a little too fast and too much information for us without any written instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by Ronald Wes and Trey. Very courteous service. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation from the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed two TVs mounted in my new house, one already had a mount. Both were installed quickly and efficiently. Thanks again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys was awesome very good work very clean and personal work. Give great information patience with the customer not a bad thing to say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service ! The Geek Squad !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad staff is well trained and very skilled in what they do. They setup and installed our 75" Sony TV in 45 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excels, once again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! Couldn’t have asked for anything better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stone wall, tv mounting installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service provided by Michael, neat and clean service, installation was completed faster than expected on my stone fireplace wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frustrating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We discovered that my walls use metal studs. My two existing wall mounts won't work. I wish we would've used one of my existing wall mounts instead of having to buy the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent professional service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was prompt, professional and polite. Completed all 3 tasks plus explained the operating systems to me in detail and waited ‘till everything was operating correctly...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow. Polite but slower than I thought it would take.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were first rate. They did a great job and set up our system exactly as we wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad conscientious and thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was excellent. Patient and thorough. Although follow questions up a bit of a challenge.

    I would recommend this to a friend