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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1251 Showing 25,001-25,020 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad was quick and efficient!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and an all-around wonderful experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service from the ordering process to the set-up. The Geeks are the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Had no issues when installing my TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound Bars/Woofers sound great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff Sanchez is the best. He did a fantastic job installing the sound bar and woofer and mounting of tv on the wall. The remotes were a challenge for me and after Jeff's instructions became more understandable. Jeff Sanchez, Thank you for all your help - I appreciated it so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service, my 85” tv looks great and is secure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Workout

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the adjustability of the tv angle right and left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek-squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys where courteous and fast. It wasn't easy hanging my TV but they found a way and All with having my nephew ask a billion questions during the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and can hold our 75" tv very well. Needed professional install. Used bestbuy install service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looking forward!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward to having someone professional to mount and set up the new TV’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast service! Very nice gentlemen that serviced us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an amazing job. Left everything clean and even recycled my old broken tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    65" 4K smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this tv to replace ours that was broken during a move. The one small thing that makes it less than perfect is that I thought I selected the same 65" 4K LG 8200 we had, but the new one is a step down from our original tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician unable to find the studs and made multiple holes in the wall. Finally, they found it and hung the tv . Happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT WORK!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is very professional and knowledgable. I will always use them for install and set-up when available. They always wind up showing me things I didn't know my purchase was capable of!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was timely, polite, and professional. The installation was a breeze and we are thoroughly enjoying our new Sony TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan and co-worker with Geek Squad rock!, They did a perfect job. Nice work. I’ve used Geek Squad several times and it’s always been a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dimond was efficient, knowledgeable, and friendly. She was amazing! The two women did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent mounted a 60" Samsung Q60a TV on wall of my covered patio. He did an excellent job. Very professional. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad full of brave men/women

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work was done correctly and the television works! Yeah!! Since June we had dealt with nothing but problems, and no problems this time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did exactly what we asked him to do. The installer was very knowledgeable and very prepared. Took less time than expected. He made sure everything was clean and working before leaving.

    I would recommend this to a friend