Customer Ratings & Reviews
- SKU:
- 5948511
Customer reviews
Rating 4.6 out of 5 stars with 38692 reviews
(38,692 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Extremely unprofessional & inaccurate install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy where I live is using a third party installer, Install Inc. I questioned this at time of purchase and was assured it would be the geek squad. It was not & not available. they never showed up on the scheduled delivery date and Best Buy continued to tell me for the 10 hours I waited at home, that my tv was on a delivery truck and would be installed. Finally told truck broke down. Rescheduled- installers showed up and immediately asked for bottled water. showed them where to hang the tv; they drilled holes 5” too high. Said they’d lower but I don’t want to see extra holes. After all hey you old me @to just get some “Knick knacks” for o cover it. Will hire someone reputable to fix. Also did not set up/pair remote correctly. It old me had to use 2 remotes. Not true! Took me 39 minutes. Guess they didn’t want to take the time to do it right. NEVER again will I purchase a tv from Best Buy. Note: BB did refund the charge after conversations with multiple people. Not worth whole day waiting, hours of phone calls etc and now I will need to pay another company.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
Geeksquad is awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were on time early even very knowledgeable connected all of my equipment flawlessly
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job installing a big tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Polite, timely and professional installation - we were very pleased with the entire experience
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Techs did great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Techs came early and did an excellent job installing my 65" Vizio with a full range of motion mount.
I would recommend this to a friendRated 5 out of 5 stars
The way to go for an install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad came to my house and installed my TV and Soundbar in record time! 100% recommend using them!!!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Fast, knowledgeable, professional.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Joe Goldenberg was professional,knowledgeable, and went out of his way to solve my problems.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Efficient and friendly service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents did a great job mounting the TV. Were efficient and friendly
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my wall Mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were punctual and professional. They helped me understand the product well
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad are the best!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth it having Geek Squad install it; makes the TV and sound bar look complete.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Very Elite in home service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was very good and fast on mounting a 65" tv and would recommend the service to anyone looking to mount a tv
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks so much for your kind words! We really appreciate hearing stories like this. We're happy to hear that you had a great experience. Thanks for sharing it with us! If you have any questions, please feel free to reach out.
Rated 5 out of 5 stars
Geek squad met all my expectations- Thank You
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted & connected my new TV-They did a thorough & efficent job
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
President
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys we the best ! Came in . Did the job and left.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent service!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was great. The equipment was installed quickly and it is in great working condition.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were friendly and very informative. No need to ask questions as they anticipated all questions.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installed TV to existing mounting.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys had to work with a mounting that was already on the wall. Got it to work with my TV fine. This is a service that you can always count on.
I would recommend this to a friendRated 5 out of 5 stars
Terrific job by the Geek Squad.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted our Sony TV into a cabinet in the ceiling. First time they did this and with NOglitches.They were able to connect an IR cable to get the video connection.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
wall mount and TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 guys that came were nice and did everything they were hired to do. They cleaned up and explained how everything worked. Brandon was exceptional.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad scheduling, install and set-up was perf
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents knew just what to do when uninstalling old and installing new tv and components.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Service was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer came out, installed the TV and realized that the TV screen had a dark spot. He told me what to do, who to call, and 5 days later i Had a new TV and they installed it great
This review is from Basic TV Mounting - 55" and Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great job on TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Techs were extremely competent, friendly and on-time. Did a great job.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend