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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1253 Showing 25,041-25,060 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician who came and installed my TV's was fantastic. Definitely worse the money to pay them so I did not have to hassle with running cords to the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with this. The guys that installed it were efficient, polite, and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The way to go for an install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came to my house and installed my TV and Soundbar in record time! 100% recommend using them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv mount quickly!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The recommend tv mount size wasn’t fitting when combined with the tv. Best Buy exchanged it and an employee came out both days to mouth the tv!! Excellent customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    incredible service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they go above and beyond....extremely helpful. didn't stop until everything was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad did a good job of installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected all of my equipment in a professional job. I was worried how the wires would be hidden but you do not see the wires after they were hidden in the wall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted TV to an elevated point but was not told about that. It was a 2 person job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were very professional and came up with a creative solution to place the TV on the wall.. Glad I went with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service was quick and friendly. They showed us the features on the TV and hooked it up to our stereo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and very informative. No need to ask questions as they anticipated all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every Agent that has helped us thru the years has been respectful, knowledgeable, on time, makes sure we are satisfied, and completely set up before they leave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    col guys - know what's up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick work, clean guys, knew what they were doing. In and out in reasonable time. Arrived on time, too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Efficiently Intalled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent experience with tv installation team. Unit was unpacked, set up and then we received useful tips for how to manage the channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inch Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew thay came out did an outstanding job. Very thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and can hold our 75" tv very well. Needed professional install. Used bestbuy install service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for my TV mounting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen took down our old TV and mount and put up a new mount and TV and set us up completely. They were very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service I would highly recommend them they’re efficient too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dismounted 1 TV and moved it to MBR then remounted. They also mounted a new 77" tv. They were very professional, efficient and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job as usual, for the first time there was a young lady and she did a great iob

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent installation. Prompt, efficient and very friendly. Took the time to go over the new TV operation and features and programmed TV and remotes. Highly recommend.

    I would recommend this to a friend