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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1253 Showing 25,041-25,060 of 38,692 reviews
  • Rated 4 out of 5 stars

    Service was great. Product is terrible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did an excellent job. Unfortunately, I believe the mount is defective, as adjusting the left to right level does not hold no matter what I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left it in their hands and installations were handled very quickly. Had to replace some equipment as it wasn't digital, but other than that, everything went smoothly and works flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was Awsome, respectful, and friendly. It was a pleasure to have them in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my television quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service by the entire team to include the the Best Buy customer service and Geek Squad Team. We were very glad to receive the television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    col guys - know what's up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick work, clean guys, knew what they were doing. In and out in reasonable time. Arrived on time, too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install of new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job, answered our questions, and do so in record time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was nice and easy. I guess they do this a lot because the wall was out of the box and mounted in less than an hour. And it was an 80 inch tv! Solid work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for the mounting of my new TV. I provided a new type of mounting stand. they read the directions and went to work. Another good jab when completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the first time ever, we decided to mount our TV on the wall. Glad we had the Geek Squad install the mount and TV. Professionally done and disposed of all packing material.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrible Picture Quality on our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive and knowledgeable of TV details. Tried several settings for adjustment to no avail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv mount was hung on my brick wall. The Geek Squard measured exactly where to drill and had the equipment they needed. They remove all the packaging trash and had everything in place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agents were very friendly and quickly installed our tv and we were very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and high quality work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted our TV were great from beginning to end, they made sure everything was how we wanted. Their customer service was fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivery and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garrett, Ben and Josh was Phenomenal and they installed my television and went over with me everything totally satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good techs. Great service. Friendly, helpful and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new smart tv and the Geek Squad installed it. Great service and good product so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job mounting/installing TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did an awesome job mounting & installing the new TV. Great to work with, listened, professional, great communication.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my 85 inch TV perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv perfectly and professionally. They consolidated my remotes, connected all of my devices and we could not be more pleased. Excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tony was thorough and took his time to mount a 75” TV on a wall of an old Home. I was beyond pleased with the work. Highly recommend Geek Squad and ask for Tony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is fast and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work and customer support ! Highly recommended.

    I would recommend this to a friend