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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1254 Showing 25,061-25,080 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents assembled a stand and installed a TV. They did an exellent job and explained the TV functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv, and moved a tv Mount and tv to a different room. They set my sound system and programmed remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job,and placed everything as i wanted,maybe a little over priced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quality product, totally worth the little bit extra money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent’s installed my Tv very quickly and hauled old one off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service as part of Total Tech membership, they took broken TV to recycle it, and put new one on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the tv I purchased and the one I purchased before have been mounted on the walls. Both jobs were done wonderfully by personable and professional people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek guys were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have gone crazy trying to install wall mont and Tv. They did it in less than n hour and then hooked up all of my components and explained the TV operation and features. Well worth the cost to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad performance was pretty good tv appears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was going well everything seems to be ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installation Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the Best of the Best! Impressive customer satisfaction Team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this a good plan to have when you have multiple devices and or equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium TV Mounting (TV Connect and Setup Included

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Premium TV Mounting (TV Connect and Setup Included) worked great with my new Sony - 85" Class - LED - X850F Series - 2160p - Smart - 4K UHD TV with HDR. I would buy it again if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount and setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service and efficiency was amazing definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up the system quickly very friendly very answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed well and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mount was heavy, but they have it stable attached to my wall and mounted the tv on it. This service is why I ordered my tv from BestBuy. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service at the highest level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service, the installers really did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installation service. Got everything installed and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad was very knowledgeable and quick. They were happy to show me all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that mounted the tv were very professional and polite bc I’m typically weary about who I invite into my home. I felt very comfortable and the services were done fast and properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Megan and Freddie were amazing. Professional, fun and efficient.

    I would recommend this to a friend