Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1254 Showing 25,061-25,080 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad Professionals

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fully explained to me how to operate the TV remote to access the various programs it came with, after installing and mounting the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a phenomenal job installing my tv. They were fast and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted new tv and removed old TV everything went well with no problems explained earphones would not work with TV had to return to store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Agents were very friendly and polite

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents were very friendly and polite. The took the time to make sure the TV was centered and mounted on the wall correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 2 TVs quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs installed my 2 TVs and connected all necessary devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my tv were so nice and I love that they actually asked for input instead of just putting the tv where they thought was best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was prompt in arrival and installation.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both gentlemen worked together and got my T V working properly. You sent your best out. Made sure all my questions were answered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mislead on the bracket in the advertising. Good technician

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to install our TV and FireTV next week.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sales people in the show room were excellent. Knew the equipment intimately and could recommend the right equipment for our installation!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation went smooth, great team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great! clean, efficient, & friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dimond was efficient, knowledgeable, and friendly. She was amazing! The two women did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were awesome! They did a great job, moving our old TV and mount upstairs to our game room and got the new one mounted and hooked up in no time!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Mini set-up to Nest Thermostat

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the Google Mini so it connected to the Nest Thermostat correctly. Also, he tweaked some other settings that would make it easier to use the Google Home portion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very good. took away the old TV. I wish there would have been an option to install the wires in the wall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped to install my TV successfully. Initially they mentioned that there’s not enough space to hold the trash in their truck but upon request, they helped to dispose the trash together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionalism

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good manners to start! Efficient and professional workmanship

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great at there job. Knowledgeable and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents assembled a stand and installed a TV. They did an exellent job and explained the TV functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asheville team of Brandon and Noah are extremely professional and knowledgeable. They have installed two 75” TVs and it is because of them that we felt confident in purchasing the second tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service as part of Total Tech membership, they took broken TV to recycle it, and put new one on

    I would recommend this to a friend