Customer Ratings & Reviews
- SKU:
- 5948511
Customer reviews
Rating 4.6 out of 5 stars with 38692 reviews
(38,692 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Nice Job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice job! I have used the Geek Squad many times and highly recommend.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Jenny747
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On Time, courteous, informative, helpful! What more can you ask for
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased thed premium tv mounting because I wanted it done right. Jim, the tech did an excellent job of setting up, tv with existing equipment and explaining everything. Well worth the cost.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
best service that we have had from anyone ever.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the crew was on time and did everything that was needed, and then some, for our installation and set up. They answered all of our questions and have given us super follow up service.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent geek squad install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and helpful geek squad.they were even able to use the mount that was already there. So I was able to return the new mount if I wanted.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Sturdy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy and can hold our 75" tv very well. Needed professional install. Used bestbuy install service.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Installer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was very helpful, excellent and what a gentleman. I was super satisfied! Best Buy should be proud of having someone with such GREAT customer service.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Installation
Rated 3 out of 5 stars
Heavy workload
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had additional work I hoped they would do, but they were heavily scheduled and couldn’t find the time. The work they did, to install mg new TV was done well.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend Rated 5 out of 5 stars
The best Geek squad services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with Geek squad services. The agent's pleasant to help with all my request.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
5 star service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this mount installation for my new home and I couldn't be any happier. The service tech was professional and courteous. He did a fantastic job! Definitely calling Best Buy next time we move!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed an 85” TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Suggested another mounting bracket that was a better solution given weight and location.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Back saver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having geek squad mount and set up my tv was awesome! They were efficient allowing me more time for myself and saving me the frustration and back breaking work. Thank you!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Squad service a+
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good service, knowledgeable and nice to work with.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Good team that was sent over
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Associates mounted and explained how to use the tv remote and answered all my questions.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service as part of Total Tech membership, they took broken TV to recycle it, and put new one on
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents assembled a stand and installed a TV. They did an exellent job and explained the TV functions
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Techs were PHENOMENAL!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both Geek squad techs were amazing! Best customer service, professionalism and diligence I’ve ever encountered from a business!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very friendly and knowledgeable. They mounted and connected my TV perfectly.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The scheduling was really easy and the tech was really flexible with me being a little late to the appointment
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These people were really good and very polite. I am very satisfied with the service.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend