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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1255 Showing 25,081-25,100 of 38,692 reviews
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys came and quickly put the tv up with no problem they was friendly and explained how to work my new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    th + hulu install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jubal and Josh Were amazing extremely knowledgable and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Less than 20 minutes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was prompt, fast and clean. I already had the mount on the wall from the previous TV but needed help to take it off the wall and mount the new TV. It took them less than 20 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job. Informative and professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and advised every step. The TV looks great on the wall! They were also respectful of the Covid-19 requirements, which I appreciated!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Multiple TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job of mounting my TV but the DirecTV remote control does not work on two of the TV’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mount performs beyond expectations. It has an awesome degree of rotation, without sacrificing stability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent help for my elderly parents!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed and mounted a TV for my parents in assisted living residence and set up remotes and programming. This went very smoothly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience with two TV mounts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys from Geek Squad did an excellent job with the mounting of our two TVs. Very knowledgeable, professional, prompt and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jared was on time, professional and got the job done quickly and perfect;ly.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great service

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The squad does great, 10/10 would always recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a wonderful great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Mounted my TV on my wall no Mistake they did successfully job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by awesome techs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent were amazing. Great setup and clean up. They made sure everything was connected and working and explained how to access all channels and apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed the TV's.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're on time and explained everything that were going to do. They made sure we were completely satisfied before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Reccommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy geek squad services. They’re professional and knowledgeable. I have also recommended their services to friends and family, who all also agrees that their services are exceptional.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad is great when its them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't Geek squad, A contractor showed up Solo, I helped him. They offered to reschedule, I didn't want to take another day off from work, I decided to help out. helped mount it but that was it , didn't help making sure my TV was connected to the home theatre properly. Stated when asked , he had other jobs to get to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased mounting!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and even came back to adjust a few things !!!! Good job Geek Squad thank you for your professionalism and patience!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV/Display Setup & Mounting, up to 55”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV/Display Setup & Mounting, up to 55” Tech was Professional and NEAT. Did a GREAT INSTALL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love Geek Squad services- they are very patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Sony 50" TV and having it installed was great as we are given verbal instructions - the TV is smart, we are not. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff went above and beyond the expectations to install my new 83” LG TV quickly and professionally and left the room spotless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came to my apartment on time on a Saturday. They were quick and clean. They also gave me advice on other things I was interested in doing with my entertainment.

    I would recommend this to a friend