Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1256 Showing 25,101-25,120 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed the equipment efficiently

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech installed tv mount, connected it to my tv and made certain the equipment was operating correctly. He also instructed us about how to manipulate the tv mount. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job and was informative. Very knowledgeable staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scheduling was really easy and the tech was really flexible with me being a little late to the appointment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were efficient and effective!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad did a great job getting everything setup. They explained everything after setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 85" TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. The team was prompt, polite and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad = Great Job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV on the wall and set up the internet and smart options for the new TV. Quick and efficient job, and cleaned up and took the boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation and well done!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TVs with precision and provided an excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large tv mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount swivels and tilts, holds a 75 inch tv -

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivery and installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garrett, Ben and Josh was Phenomenal and they installed my television and went over with me everything totally satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys came and quickly put the tv up with no problem they was friendly and explained how to work my new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an amazing job. Left everything clean and even recycled my old broken tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mount performs beyond expectations. It has an awesome degree of rotation, without sacrificing stability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever. Would recommend to all. They came they saw they conquered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All done very smoothly without any issues. Great communication leading up to our appointment. Definitely knew what they were doing! Made it all look easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my Tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. They were courteous and kind while also answering all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went above and beyond with 5 star service. Can’t say enough great things about Stephen and Noah.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good job. The guys know what they’re doing. Professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was professional and very knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solves problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys ROCK! They provided solutions when the hook up was challenging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job mounting/installing TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did an awesome job mounting & installing the new TV. Great to work with, listened, professional, great communication.

    I would recommend this to a friend