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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1256 Showing 25,101-25,120 of 38,692 reviews
  • Rated 5 out of 5 stars

    Wack service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carried my tv upstairs and left in the masterbedroom. Thanks for the help guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!! On time, extremely competent, helpful and pleasant!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a nice and helpful technician set up the tv. He was very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dimond was efficient, knowledgeable, and friendly. She was amazing! The two women did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service from Geek Squad for TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and professional service. They did the work proficiently and provided all the support and explanations I asked for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really know their stuff and extremely friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience. Technician ended up needing to spend more time than expected because the old TV had been installed so long ago. He was very thorough in getting the installation completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MarzellaC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the service I received. My TV was expertly positioned and mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for providing this service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was so needed and your team was the best! Professional and courteous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick, knowledgeable and efficient. They didn’t leave until everything was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that showed up were very straight forward on what they were able to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks installed my t.v. on the wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job guys. As usual, Eddie and his helper we very patient and did the usual excellent job. Always been happy with the quality job he does. Thanks Eddie.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted my TV and connected my devices. They were pleasant and efficient. The work was done in record time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with this. The guys that installed it were efficient, polite, and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting my TV! I will definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks rule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for mounting our 65 in TV Tips and swivels well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    incredible service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they go above and beyond....extremely helpful. didn't stop until everything was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and friendly agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very friendly and mounted my tv and explained how everything works. Professional and nice people!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received excellent customer service. Professional and courteous.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable installer and very patient educating us about operations

    I would recommend this to a friend