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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1257 Showing 25,121-25,140 of 38,692 reviews
  • Rated 5 out of 5 stars

    Quick and safe tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hung my new 75” tv on the wall quickly safely and efficiently. They completed the setup of the tv and answered any questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65"

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking TV. No problems with purchase and mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very kind, wore masks the whole time and made sure to set expectations about the service. Arrived within the time frame as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was professional and quick, very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person from the Geek Squad who came to my home and put up my new television was very professional courteous polite and quick I will recommend them always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Breakroom tv setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentlemen prepared. And on time. Very pleasant. Happy with the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We appreciate the advance call before arriving at residence. The service man was very courteous and did a great job of mounting the TV and connecting the cable. TV works beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech was professionally and efficiently explained the service provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents knew just what to do and did it. They showed me how to use my streaming services and were courteous and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Pleased with service and handle this matter. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kyle is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a third party company come and do what I could have done. Best Buy sent Kyle from their installation crew and he did great and made the install look great! Ask for Kyle K!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV's quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and friendly. Did excellent work. Explained every thing to me. Showed me house to operate TV's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I haven't broken my mount in yet, just knowing that I have the capability to bring my tv forward/back/side/tilt is amazing to me. Very stable mount!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Neo Qled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an outstanding job mounting my new Samsung tv. They set it up with best results as far sound and picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The more the merrier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agents were courteous and professional. I purchased 4 tvs (mounted three) and they were all installed without a hitch. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was amazing. Totally professional, friendly and did a prefect install on my wall. They also wore masks and social distanced when possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All out TVs got put up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service comes with perks that come in handy in our bugger home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave a 5 star because the second time Best Buy had to come out they corrected the mistake the first guys did.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed mount and TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad employees installed the wall bracket and connect tv in no time at all. I was hooked up and taught about the remotes all within 15 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv quickly, professionally, and with out problems. They were informative and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are very good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and good service good quality products thank you

    I would recommend this to a friend