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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1257 Showing 25,121-25,140 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installation service. Got everything installed and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knew all the neccessary steps to take.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad took very good care of unpacking, installing and setting up my 65" wall mount TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional done

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent quickly mounted and setup my tv completely. Removed the outdated tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service at a reasonable price. Very knowledgeable, professional and timely. On time and very curteous. Highly recommend this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rowell is Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rowell was timely, very informative, very personable. He did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service from the ordering process to the set-up. The Geeks are the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys was awesome very good work very clean and personal work. Give great information patience with the customer not a bad thing to say

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sometimes you get a not so good installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was not familiar with the standard height to install a TV bracket. When my wife and I saw it we had him to lower it down to a more fair height. The holes were left on the wall which I had to patch up. Otherwise everything else went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a must have…one never knows when they might need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and friendly agents

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very friendly and mounted my tv and explained how everything works. Professional and nice people!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting My TV Above the Fireplace

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was wonderful and very knowledgable. I wish I would have done this before. It frees so much space up in the living room. I would recommend this to anyone worried about hanging their TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did the job well and demonstrated how to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installed a big screen TV and headphones and mounted the TV on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!!! very helpful so much appreciated, will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stone wall, tv mounting installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service provided by Michael, neat and clean service, installation was completed faster than expected on my stone fireplace wall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had to pay twice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was $5000 when installed improperly by Best Buy, but 3 years later they charged again for their mistakes when it was about to fall of the wall. Been a customer for over 35 years and have Geek yearly support. Not Happy!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv quickly, professionally, and with out problems. They were informative and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install and mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came and mounted everything and hooked everything up nice and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and answered all my questions!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very thorough and cleaned up everything afterwards. Will definitely use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good team work

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two members from Best Buy that did the install were very professional and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and was knowledgeable what they were doing!

    I would recommend this to a friend