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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1257 Showing 25,121-25,140 of 38,693 reviews
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete thorough job. Got everything attached up and running. Even did a little extra chore on another TV that was bugging me. He fixed it when Xfinity could not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and thorough. They arrived on time and very courteous and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go go the Best Geek Squad for all your home electronics needs worth the money and the do good work save yourself all the head aches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tech installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech service agent was excellent. Explained all aspects of wall mount, television and LG app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad mounted our TV very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and completed the setup. They were very personable and professional. I would highly recommend this Geeksquad team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech Team answered all questions, efficient, knowledgeable, skilled, timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So thankful these guys came out, did the job in no

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy this was completed in a very timely manner & just before all this COVID19 lockout took place. Thank you Geek Squad!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Leland. Thanks for sharing this with us! We're glad everything went well especially before the quarantine! We appreciate the kind feedback. If you have any questions or need any further help, please let us know.

  • Rated 5 out of 5 stars

    Geek Squad installed and mounted my new LG 70" fla

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding professional service performed by Dennis & Ivan. Extremely knowledgeable and helpful. A pleasure working with individuals who know exactly what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were on time, quick and knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was on time. Called in advance to let me know he was on the way. he was well supplied with everything he needed, other than the mount that was required of me to purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No follow up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to my devices. Horizontally it is crooked by 1/2 inch called geek squad two weeks ago no return contact. Also they were going to program my controller and have not done that either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were wonderful. They even gave us a mini-lesson on how to use the remote control for the tv. They were very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service. Highly recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs arrived on time, were polite & got the TV installed in less than 30 minutes. I would give 10 stars if possible.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have all my TV mounted by Best Buy! They are legit, fast, and affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the service but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job though they are very expensive for 5 mins job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mount performs beyond expectations. It has an awesome degree of rotation, without sacrificing stability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work. Fast, efficient, and professional. Friendly and helpful installers. Love Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service and the prices are un beautiful thing to wouldn’t go anywhere else because I am satisfied with the customer service and experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys came and quickly put the tv up with no problem they was friendly and explained how to work my new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only slightly less than the cost of the TV but worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting Service was excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeksquad agents mounted our new 65" Samsung Smart QLED TV to our bedroom wall. They did an excellent job, were quick, and took the empty box with them. Great service.

    I would recommend this to a friend