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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1258 Showing 25,141-25,160 of 38,693 reviews
  • Rated 5 out of 5 stars

    Tv installed in a timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents were well versed in what to do, each having a set of tasks to do in order to install mounting bracket and mount the tv. No wasted time or steps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went well and the geek squad was very helpful and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a good job. They finished the job clean and neatly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, installed my tv perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best when you need a professional install for something large like a tv. Their service is great and I’ve never had anyone do a bad job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs came early and did an excellent job installing my 65" Vizio with a full range of motion mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation is a fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my TV connected all my devices and I so appreciate it! Most professional courteous a joy to have in my home! I appreciate you Guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these guys (and girl ) were the best -replaced an exsisting tv -were in and out and done within an hour !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were both professional & polite. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave a 5 star because the second time Best Buy had to come out they corrected the mistake the first guys did.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Looking forward!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward to having someone professional to mount and set up the new TV’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, clean installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians arrived on time. They identified the studs perfectly, aligned the height as requested and cleaned up the stuff after installation. Cant get better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work. Fast, efficient, and professional. Friendly and helpful installers. Love Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqaud installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great and very knowledgeable, would definitely use geek squad again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Techs were PHENOMENAL!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Geek squad techs were amazing! Best customer service, professionalism and diligence I’ve ever encountered from a business!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased mounting!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and even came back to adjust a few things !!!! Good job Geek Squad thank you for your professionalism and patience!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed the TV's.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're on time and explained everything that were going to do. They made sure we were completely satisfied before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad vs 77” LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks showed up and had the TV mounted and all devices connected really quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted tv and did a good job. Sturdy mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and the set up didnt take very long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Job!!!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2 man team did great. Very quick with no mess. Leader took plenty of time to review the remote and all setting with me. Can't speak for the entire squad but these 2 guys were awesome!!!

    I would recommend this to a friend