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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1259 Showing 25,161-25,180 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Guys were great, efficient and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team members, installed and cleaned up the mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV to existing mounting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys had to work with a mounting that was already on the wall. Got it to work with my TV fine. This is a service that you can always count on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were courteouse and got the job done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv for the price! Amazing Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is awesome! They are always extremely knowledgeable, professional, and very helpful. They are consistent across the board with their technological support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Frame TV to look like a picture frame!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents installed our new 65" Frame TV, flush to the wall, above our fireplace. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice guys. Did a good job. They are young and explained a lot, but just a little too fast and too much information for us without any written instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally satisfied with the installation & service provided by the Total Tech team - Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tech installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech service agent was excellent. Explained all aspects of wall mount, television and LG app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV's quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and friendly. Did excellent work. Explained every thing to me. Showed me house to operate TV's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Told

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people were great Trinity crew recommend this to my family members and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time with great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy technicians were on time and communication was great with emails and calls before showing up to my house. They mounted the TV in a few minutes. Very happy with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient service. They accommodated my preferences while proving their expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Neo Qled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an outstanding job mounting my new Samsung tv. They set it up with best results as far sound and picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to have the geek squad come out and mount my 75 inch TV and I am so happy I did! They were very courteous and did an amazing job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love Geek Squad services- they are very patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Sony 50" TV and having it installed was great as we are given verbal instructions - the TV is smart, we are not. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff went above and beyond the expectations to install my new 83” LG TV quickly and professionally and left the room spotless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service from Geek Squad for TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and professional service. They did the work proficiently and provided all the support and explanations I asked for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my television quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service by the entire team to include the the Best Buy customer service and Geek Squad Team. We were very glad to receive the television.

    I would recommend this to a friend