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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1259 Showing 25,161-25,180 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent Installation crew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend calling them before scheduling to ensure that you bought everything you thought you needed. No fault to them, just an insider tip from someone who made a mistake.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew arrived on time, were courteous. The did a great job mounting my 70” above the fireplace. They adjusted my settings & cleaned up before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and friendly agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very friendly and mounted my tv and explained how everything works. Professional and nice people!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad pull ups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted new 77” oled. I would be way to scared. One of the agents did a pull up on the mount so I guess I can trust it will hold. Awesome job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation from the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed two TVs mounted in my new house, one already had a mount. Both were installed quickly and efficiently. Thanks again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a nice neat job-They also removed all trash and the old TV for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast work done well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Installed my equipment in about 20 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bill's Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent returned to adjusted previous mounting installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were time efficient and clean. Would request service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivery and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garrett, Ben and Josh was Phenomenal and they installed my television and went over with me everything totally satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job and very professional and on time.Recommend is a must have service and warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full motion mount has great flexibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The full motion provides you with the ability to mount on a wall that is not necessarily facing the direction you will be viewing from. Geek squad did a fast, clean, and first class job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A subcontractor installed my TV for Geek Squad. It included a sound bar & connection to AT&T UVerse. Physical installation is very professional but it took some coaching to get the UVerse connection right & they had difficulty setting up the UVerse remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squas, mounting of TV to the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very friendly and respectable- liked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The deliovery was very good and met all my expectation. The techs explained all the features and even told me to call him personally if I have any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service ! The Geek Squad !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad staff is well trained and very skilled in what they do. They setup and installed our 75" Sony TV in 45 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave a 5 star because the second time Best Buy had to come out they corrected the mistake the first guys did.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make a great job and very professional work I’m very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Efficiently Intalled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent experience with tv installation team. Unit was unpacked, set up and then we received useful tips for how to manage the channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted our 65" Vizio and had everything up & running in no time at all. They answered all questions we had and they cleaned up all packaging with them. Great service.

    I would recommend this to a friend