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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1260 Showing 25,181-25,200 of 38,692 reviews
  • Rated 4 out of 5 stars

    Go for it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost perfect. My expectations when paying for an install or assembly is perfect from pros. could have went over one or two other small things that gave us problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs showed up on time and did the job quickly and professionally. They even fine tuned my tv which they didn’t need to do since it wasn’t a new TV setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, exactly what I needed. Always leave it up to Best Buy and Geek Squad for top notch service. I will always be back for more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was prompt and clean after installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad connected my TV used universal safety precautions , they were quick and clean after completing . They wore mask, gloves , shoe covering and cones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality, knowledgeable professionals showed up at my house! Couldn't ask for more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the squad that came out and got this done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived on time and went right to work. He was fast and very thorough and complete. He did a complete set-up and explained all the feature of the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time kept me updated on when they would arrive they were professional and efficient helped me decide with perfect placement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV n mount n soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greg and Josh did any exceptional job of installing and were very patient about teaching us how to use the TV and all its features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv. They were prompt, courteous and cleaned up after themselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Geeks for your installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job and removed all of the oversized packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 65" Samsung Curved hung as well as the Sonos Playbar. Everything is centered, and the tech's were professional and courteous.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for sharing this with us. We're honored that you chose Geek Squad to get your home theater looking great.

  • Rated 5 out of 5 stars

    The agents did the job quickly and professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv and did all necessary things to get it set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent delivered and mounted my 43" TV. Did a great job setting up TV after he mounted it. Very happy with the service provided

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heavy Duty Extension Cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to extend your surge protector safely. Love this extra length it provided from behind the furniture wall plug.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very efficient and instslled my yv and sound system. They were a grat team and very knowledgeable about thr product and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knew all the neccessary steps to take.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad took very good care of unpacking, installing and setting up my 65" wall mount TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex did a great job mounting our new tv! Great communication about appointment, on time, friendly, professional and most importantly did a great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were efficient and effective!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad did a great job getting everything setup. They explained everything after setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an amazing job. Left everything clean and even recycled my old broken tv.

    I would recommend this to a friend