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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1260 Showing 25,181-25,200 of 38,693 reviews
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted new tv and removed old TV everything went well with no problems explained earphones would not work with TV had to return to store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job done nicely and thoroughly without damage to anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Frame TV to look like a picture frame!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents installed our new 65" Frame TV, flush to the wall, above our fireplace. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome team that mounted and set up my tv. Set up most of my apps on front screen and I was ready to enjoy my tv when they left

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Job done very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He used mounting screws for the TV that were to short and my TV almost fell to the floor when I put it on the bracket. I had to go and buy new screws

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped to install my TV successfully. Initially they mentioned that there’s not enough space to hold the trash in their truck but upon request, they helped to dispose the trash together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents mounted my TV and connected all of my devices properly. They were efficient and the work was done cleanly and respectfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 83" TV is large and the Geek Squad made installing it like child's play. Quick and clean and they were in and out in an hour+.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dismounted 1 TV and moved it to MBR then remounted. They also mounted a new 77" tv. They were very professional, efficient and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Movable mount bracket is perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an earlier standard mount with the swivel and tilt mount tha works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service is the best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV, plugged in all my devices, tested everything before leaving, cleaned up any mess and returned my set of unused short HDMI cables for credit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great from start to finish. They explained everything and were very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the geek squad was very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use this TVCONNECT 5 and payed for it on my Visa card and I am still waiting to be reimbursed. I have called the company more than 3 times and no response

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my new tv. Carefully and made sure it worked great! The Geek Squad is so professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD EXPERIENCE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AGENTS INSTALLED MY MOUNT THEN MOUNTED MY 50 IN TV AND DID A REALLY GOOD JOB. MOUNT IS VERY STURDY AND WORKS WELL. ALSO SET UP TV AND SHOWED HOW TO USE THE SMART COMPONENTS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad attached the mounting bracket to the wall, attached the 60" tv, and hooked it up to the cable box and DVD player. Also input the tv settings, and demonstrated features on the remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time service purchaser, very pleased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, efficient, and took the time to answer my questions without making me feel rushed. Big thanks to them! They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I won't take chances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing the TV and it's worth it (it takes away all the stress and it puts the responsibility on Best Buy). They did a great job of aligning it and setting it up from A-Z.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every good I like it you will like too every one will like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secured TV to wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad to have tv mounted to wall. Would have thought it would have been centered, but ended up working out. Mom is enjoying her new 50", and the tree off to the side, she loves it! T.Y.

    I would recommend this to a friend