Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1261 Showing 25,201-25,220 of 38,693 reviews
  • Rated 5 out of 5 stars

    Perfect installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and professional service. Very happy with the installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Go for it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost perfect. My expectations when paying for an install or assembly is perfect from pros. could have went over one or two other small things that gave us problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job mounting/installing TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did an awesome job mounting & installing the new TV. Great to work with, listened, professional, great communication.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Professionals

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fully explained to me how to operate the TV remote to access the various programs it came with, after installing and mounting the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for my TV mounting!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen took down our old TV and mount and put up a new mount and TV and set us up completely. They were very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect and Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth having our 82" TV installed and connected. Techs were great and super friendly, they knew exactly what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and Knowledgeable Service! Completed installation quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant lose with best buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service cant lose with best buy. Will continue to buy from them. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad to the rescure

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys showed up a bit late but did the job--all went well with the adjustment and the learning process--love the tv and a big improvement over previous--thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Total Tech Customer for a few years. Very satisfied with their work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike another review I posted, this service was done by the real Geek Squad. They were quick, courteous, and did an excellent job of mounting my LG OLED tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to install our TV and FireTV next week.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sales people in the show room were excellent. Knew the equipment intimately and could recommend the right equipment for our installation!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always top-notch service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad, as always, performs! They were in and out, totally respectful of my home and my time, and explained everything concisely and time efficiently. Best Buy has our loyalty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have always done a good job hanging my tvs and always communicated when they were on the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Travis installed TV with professionalism and care.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech, Travis Marks, was very professional and an all around pleasant person. He did his job well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two man team came over hooked it up (75" TV and Soundbar), gave my family instructions on how to use it properly. They were not in any hurry for the next job. Kool dudes. Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good job and cleaned up all the stuff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the job. Hooked up my new tv and my new yamaha a4a surround sound. Quick and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gilbert and the guys were great! Made good recommendations and cleaned up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 would recommend to any buyer that isnt the best at building or tech savy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did an excellent job - helped with understanding special features and in getting my other TV to pair

    I would recommend this to a friend