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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1261 Showing 25,201-25,220 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, experienced, kind and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great job by Ft Myers Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional service and Ft Myers crew always go above and beyond to assist their customers - I am very grateful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job,and placed everything as i wanted,maybe a little over priced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was nice and easy. I guess they do this a lot because the wall was out of the box and mounted in less than an hour. And it was an 80 inch tv! Solid work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience with two TV mounts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys from Geek Squad did an excellent job with the mounting of our two TVs. Very knowledgeable, professional, prompt and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value for the cost. they were on time and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome geek squad person!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service! The Geek squad person that came to mount my tv was awesome! Very knowledgeable. I would definitely recommend him specifically

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Elite in home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very good and fast on mounting a 65" tv and would recommend the service to anyone looking to mount a tv

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words! We really appreciate hearing stories like this. We're happy to hear that you had a great experience. Thanks for sharing it with us! If you have any questions, please feel free to reach out.

  • Rated 5 out of 5 stars

    Geek Squad is the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my new tv. Carefully and made sure it worked great! The Geek Squad is so professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product!! It has quality and excellent finishing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent help for my elderly parents!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed and mounted a TV for my parents in assisted living residence and set up remotes and programming. This went very smoothly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for the mounting of my new TV. I provided a new type of mounting stand. they read the directions and went to work. Another good jab when completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent geek squad install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and helpful geek squad.they were even able to use the mount that was already there. So I was able to return the new mount if I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very helpful, excellent and what a gentleman. I was super satisfied! Best Buy should be proud of having someone with such GREAT customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. Install the TV mount and place everything together. Gave me suggestions about the sound, set up the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BEST BUY Geek Squad installers are amazing. The best reason to shop BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good job and cleaned up all the stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the job. Hooked up my new tv and my new yamaha a4a surround sound. Quick and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65" television.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad men did a great job in installing our 65" tv and syncing it in to our system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent professional service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was prompt, professional and polite. Completed all 3 tasks plus explained the operating systems to me in detail and waited ‘till everything was operating correctly...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and safe tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hung my new 75” tv on the wall quickly safely and efficiently. They completed the setup of the tv and answered any questions I had.

    I would recommend this to a friend