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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1262 Showing 25,221-25,240 of 38,693 reviews
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys arrived on time. Placed my tv on my wall, corner mount just where I wanted it. They were courteous, cleaned up everything and left everything set up and in perfect condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frustrating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We discovered that my walls use metal studs. My two existing wall mounts won't work. I wish we would've used one of my existing wall mounts instead of having to buy the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Know what they are doing !!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that hung our TVs were great fast, efficient, and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did an excellent job - helped with understanding special features and in getting my other TV to pair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount installed for our 75 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team from Best Buy did an excellent job installing the mount and hiding wires for our new 75 inch TV which was just too big for us to handle ourselves. They did a great job quickly and correctly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geel Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install crew was great. Friendly, worked quickly, neatly, and was done pretty fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He on time knew what he was doing, and did it in a timely manner, and also very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicest Install Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel could NOT have been nicer and accommodating when installing our TV mount. His helpfulness was unsurpassed during the entire process. Thanks again for a great install experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very kind, wore masks the whole time and made sure to set expectations about the service. Arrived within the time frame as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job and very professional and on time.Recommend is a must have service and warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy and great service and great people and knowledgeable. They are very nice and respectable and very polite .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sebastian was quick and very professional And experienced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my 85 inch TV perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv perfectly and professionally. They consolidated my remotes, connected all of my devices and we could not be more pleased. Excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tony was thorough and took his time to mount a 75” TV on a wall of an old Home. I was beyond pleased with the work. Highly recommend Geek Squad and ask for Tony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were amazing!! Very helpful!i Very pleased with their work!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be a Total Tech member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were friendly, cleaned up, explained how to use clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 Inch TV Mounting Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service technician did an excellent job of mounting the TV after relocating the existing TV without any delay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Like it how the agents mounted my TV and connected my device, also I like patience and kindness of the agent. Im so happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific job by the Geek Squad.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our Sony TV into a cabinet in the ceiling. First time they did this and with NOglitches.They were able to connect an IR cable to get the video connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Had 3 tv's mounted in our new home. Looks great.

    I would recommend this to a friend