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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1262 Showing 25,221-25,240 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were on time (I believe actually earlier than expected), kind, and very professional. They were very helpful and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my tv were so nice and I love that they actually asked for input instead of just putting the tv where they thought was best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician who came and installed my TV's was fantastic. Definitely worse the money to pay them so I did not have to hassle with running cords to the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good experience and tnx y’all I can watch tv in very good place now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you can get them at your place of business, they are great. The coordinating was a bit crazy...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were amazing. They were quick, had excellent suggestions on placement. Would highly recommend them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation of TV over chimney

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technicians were very qualified and they mounted the TV within 2 hours. The price for the installation of $300.00 up front and then another $216.00 as the installation starts is a little exorbitant and I find it to be excessive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sunshine and his team was awesome if I ever need anything installed I would request them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No thinkin required

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No brainer.. somethin goes they fix. Much cheaper then buying new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were very patient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They answered my questions and got everything running. It would have been more helpful to them had they known the replaced TV was 15 years old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came out and mounted my patio tv with no issues. They set up everything and connected the tv to all the services that I would need to start streaming shows right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were professional and masked for our protection and cleaned everything they touch the TV was at the correct and centered where we request....Excellent Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an awesome job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek squad team was great! they installed everything with no problem. they made sure their were no cords hanging, everything was clean lines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the vocal point of my house is what these fine helpers were able to accomplish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation on wall Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accurately measured and installed. Very kind explanation afterwards. Recommended service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer rapor, better experience with Samsun

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its better experience with best buy, the technician had good customer relations. I enjoyed the service and I will 100 percent want to have business with them Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was not happy about the price to hang the tv... but now that they did it i am happy! they hid all cords and boxes behind the tv. only thing is they should not charge extra $100 for above fireplace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad did a good job of installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected all of my equipment in a professional job. I was worried how the wires would be hidden but you do not see the wires after they were hidden in the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for older people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is 60 years old and i cant mount a 75" tv on the wall by myself which is why i was glad best buy offered this service. You are also covered for a year should it fail giving us peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV's quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and friendly. Did excellent work. Explained every thing to me. Showed me house to operate TV's.

    I would recommend this to a friend