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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1262 Showing 25,221-25,240 of 38,692 reviews
  • Rated 5 out of 5 stars

    Very good job and cleaned up all the stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the job. Hooked up my new tv and my new yamaha a4a surround sound. Quick and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did excellent job installing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technicians did a great job installing our TV and answering all the question we had about the remote and TV. Great couple of guys to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and they care about them customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my tv's and hooked all the connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and answered all my questions!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very thorough and cleaned up everything afterwards. Will definitely use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would and do highly recommend Geek Squat tv installation. They do great work, are polite, and make sure everything is as I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my new tv. Carefully and made sure it worked great! The Geek Squad is so professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally satisfied with the installation & service provided by the Total Tech team - Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, professional and helpful with operation of product and setup. Connected to existing sound system and cleand up when leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect & Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great Above TV connect and mount your TV. It's nice to be able to hide all the cables behind the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service I would highly recommend them they’re efficient too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service from the ordering process to the set-up. The Geeks are the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did an excellent job - helped with understanding special features and in getting my other TV to pair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained the process with me and made me understand and I was completely comfortable with him. My Tv calibration was amazing thank you for making me enjoy my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tvinstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed my tv and wall mount were wonderful. Did not explain how to remove tv from wall mount. Other than that they were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad mounted my 65" tv without any problems. They were even early for the appointment. Great crew. Very courteous and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super soundbar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matches up great with my Sony tv. Very satisfied with sound quality in my great room. Best Buy recommendations come through again!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has Great People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has great people and they do a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed a wall mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable and courteous. We encountered a technical problem, but after some discussion came to acceptable resolution.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very good. took away the old TV. I wish there would have been an option to install the wires in the wall.

    I would recommend this to a friend