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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1263 Showing 25,241-25,260 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took down my old TV and mounted my new one and hooked it up to my devices. They showed me how to use the remote. They were so gracious

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt and Partner were absolutely terrific in mounting our wall TV as well as getting all the smart features explained to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a phenomenal job installing my tv. They were fast and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on the scheduled time like they said they would to mount mt T.V. Work was professional and the job was done quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my TV was great very well experienced and also gave me great recommendations on where to locate TVs on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they had it up in a flash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they work great as a team and had it all put up and working so fast. I thought it would have taken hours it was done so fast. AMAZING service very nice guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 2 TVs quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs installed my 2 TVs and connected all necessary devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever. Would recommend to all. They came they saw they conquered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK squad installed our TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team set up and connected our new TV. They also tested and explained how to use the remote. We love the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did the job well and demonstrated how to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installed a big screen TV and headphones and mounted the TV on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ed’s 8K tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew. Very professional! They made some future recommendations that were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation and well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TVs with precision and provided an excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Travis installed TV with professionalism and care.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech, Travis Marks, was very professional and an all around pleasant person. He did his job well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent quickly mounted and setup my tv completely. Removed the outdated tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rowell is Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rowell was timely, very informative, very personable. He did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad went beyond the usual to connect TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting of the TV took very little time and it was easy to tell that the installer had experience with a weak wall that we had. He also helped us to connect the signal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time with great service not to mention i purch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. Not to mention that the tv was purchased from your competitor PCRichards who is the worst. I have previously purchased from you and I will continue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqaud installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great and very knowledgeable, would definitely use geek squad again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new TV. Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and adjusted my new TV. They also explained the many features of the TV and helped us hook up additional apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted our TV super quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were extremely considerate, timely and helpful! Our mounted TV looks awesome. We will definitely be reaching out with any future needs.

    I would recommend this to a friend