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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1264 Showing 25,261-25,280 of 38,693 reviews
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional, knowledgeable and very polite. They checked every single detail of the installation of my TV Thank you so much for your help. God bless you, guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five Star Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad provided five star service delivering my TV’s, installing the brackets and hiding the cables inside of the wall. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very helpful installing our mount and tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect & Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great Above TV connect and mount your TV. It's nice to be able to hide all the cables behind the wall.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They still pending to send somebody who knows how

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed but couldn’t no explain how to operate the TV and they didn’t know why I can’t here Netflix in my Bose System and the TV shoot down every 10 minutes and u have to turn on again, the technicians told me that the will send somebody with more experience. I’m not happy at all and I still waiting who and when they will come and will leave my TV in good conditions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is the best, they are reliable and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Techs were PHENOMENAL!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Geek squad techs were amazing! Best customer service, professionalism and diligence I’ve ever encountered from a business!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was professional and helpful, providing advice in addition to the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great job by Ft Myers Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional service and Ft Myers crew always go above and beyond to assist their customers - I am very grateful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my tv quicky !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were very professional and patient. I can appreciate it. Now days, that is hard to come back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys was awesome very good work very clean and personal work. Give great information patience with the customer not a bad thing to say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and properly installed..and very satisfactory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He guy came over and did a fantastic job! He even offered additional items for hiding the wires. I wish I would’ve added the service of them hiding it but all and all it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came to my new home and installed 2 flat screen tvs. The were punctual, efficient and very cordial. I Have always had a positive experience when working with the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job of delivery and installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The servicemen that delivered and mounted my tv and sound bar did a great job. They were very friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv mount quickly!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The recommend tv mount size wasn’t fitting when combined with the tv. Best Buy exchanged it and an employee came out both days to mouth the tv!! Excellent customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was great smart and got every done correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my mounted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a awesome job. Fast on time and easy left me with no clean up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knows their stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knowledgable and efficient. communication skills were excellent and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was fast and efficient. Very cleaned handle everything with care.

    I would recommend this to a friend