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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1265 Showing 25,281-25,300 of 38,693 reviews
  • Rated 5 out of 5 stars

    They sent me the A++ team. Super Happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely Awesome job and customer service. My team was the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was amazing. Totally professional, friendly and did a prefect install on my wall. They also wore masks and social distanced when possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional and Experienced Installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation with so smooth. Great communication, and knowledable Installlers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came to my apartment on time on a Saturday. They were quick and clean. They also gave me advice on other things I was interested in doing with my entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up the system quickly very friendly very answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Movable mount bracket is perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an earlier standard mount with the swivel and tilt mount tha works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great from start to finish. They explained everything and were very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting the TV and it saved me the hassle of trying to do it myself. They knew exactly what to do and get it right the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, exactly what I needed. Always leave it up to Best Buy and Geek Squad for top notch service. I will always be back for more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Had no issues when installing my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I haven't broken my mount in yet, just knowing that I have the capability to bring my tv forward/back/side/tilt is amazing to me. Very stable mount!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Win with Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv and said the old mounting was great and i did not need to install a new mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very helpful solving all my problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Geek Squad for well over 12 years. I would not know how to to get by without it. Great service and well worth the bucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased thed premium tv mounting because I wanted it done right. Jim, the tech did an excellent job of setting up, tv with existing equipment and explaining everything. Well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv mount/installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my tv to the mount and was very careful. Awesome job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We would absolutely recommend the Geek Squad for any home install of wall mounting TV's!! Tony and Garret were very professional and friendly!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quality product, totally worth the little bit extra money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a one person job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was wall mounted fine. It was a fixed mount so the space / distance to the wall made the back of the set inaccessible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed mount and TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad employees installed the wall bracket and connect tv in no time at all. I was hooked up and taught about the remotes all within 15 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gets it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very clean. Explained what was happening prior to happening. Completed job in a timely fashion.

    I would recommend this to a friend