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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1265 Showing 25,281-25,300 of 38,693 reviews
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very knowledgeable and pleasant. Installation was less traumatic than I thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks werre there on time and did a very good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks were there on tie and did a very good job of installing my wall mount. They even cleaned up the area when finished. I'm very happy with their work and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up team knew exactly what they were doing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return to the store and purchase 2 additional parts not previously recommended.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needed a do over visit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything appeared to be working properly until the installer left and we turned off the tv. When we turned it on the next day, the new tv and new sonos soundbar connected to it were not reading each other and we couldn't get the sound on without using the Sonos app on my phone to activate it. I learned this from our sales rep who walked me through it the first time. However, when we turned the tv off, we were still not able to get the sound on without going into the phone app. We scheduled a do over by calling the Geek Squad and it took a few minutes for him to realize the tv setup needed to be changed to allow the sound to come on automatically. He was great! Everything is good now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were very professional and came up with a creative solution to place the TV on the wall.. Glad I went with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Measure once and got it right. I know that they do this all the time but they also took the time to ask us where we wanted to tv on the wall. Awesome job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service at a reasonable price. Very knowledgeable, professional and timely. On time and very curteous. Highly recommend this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. Install the TV mount and place everything together. Gave me suggestions about the sound, set up the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents mounted my TV and my sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team that came out was awesome. Fast and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was very professional, fast and efficient. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did everything they promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my TV and installed everything to my satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry-Free Experience!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding professionals—Joanna & Angel were absolutely exceptional. Luv my Geek Quad Team!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very professional and the job was done in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In and out no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were very professional and friendly. They did everything required left my house clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stone wall, tv mounting installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service provided by Michael, neat and clean service, installation was completed faster than expected on my stone fireplace wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall bracket install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and knowledgeable. Will definitely recommend the geek squad Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents knew just what to do and did it. They showed me how to use my streaming services and were courteous and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this service to anyone who is unsure about mounting their own TV. The team is very detailed and organized. They come on time and make sure the mount is to your satisfaction

    I would recommend this to a friend